About The Opportunity
LRO Staffing is proud to be partnered with a reputable healthcare organization supporting a significant clinical systems initiative across multiple care environments this summer. They are seeking several experienced Epic consultants to join their team on a short-term engagement during a key transition period.
Duties
- Provide frontline support to clinical and operational end users within Epic environments
- Assist users with workflow navigation, issue resolution, and day-to-day operational support
- Reinforce workflow best practices and support effective end-user adoption
- Escalate application, workflow, or operational concerns appropriately to internal leadership teams
- Participate in operational support activities and centralized escalation processes where required
- Document recurring issues, workflow observations, and support trends during the engagement
- Work collaboratively with clinical, technical, and operational stakeholders to maintain continuity throughout the transition period
About You
- Strong Epic experience: ideally has go-live expertise
- Experience working as an Epic Credentialed Trainer, Analyst, or go-live support consultant
- Epic Certification and experience within Orders, Grand Beaker, ClinDoc, Radiant, Stork/ASAP, Optime, Hospital Billing, Patient Access will be required
- Previous experience supporting healthcare organizations during large-scale Epic initiatives preferred
- Strong understanding of clinical operations, scheduling workflows, registration processes, and end-user support practices
- Ability to work independently in high-volume and fast-paced healthcare environments
- Strong troubleshooting, communication, and interpersonal skills
- Comfortable supporting a broad range of clinical and operational end users in real time
- Flexibility to support evening and weekend coverage as operationally required
- Must be available to work onsite throughout the duration of the engagement
About the Job
- Short-term contract engagement expected to run early November
- Shift structures will primarily consist of standard 8‑hour coverage (night and day), with some extended coverage requirements potentially required depending on operational needs
- This is a fully onsite position in the Greater Toronto Area. Flexibility for remote work for the right candidate.
- Immediate availability is strongly preferred
- Pay rate: $70.00/hr + depending on experience
Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.
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Epic Go-Live Support Consultants - Short-Term Contract - 19496 in Toronto employer: LRO Staffing
LRO Staffing is an exceptional employer that values the expertise of its Senior Business Analysts by providing a collaborative work environment in the heart of Ottawa. With a strong focus on professional development, employees are encouraged to grow their skills through engaging projects and direct interaction with senior management and stakeholders. The company fosters a culture of inclusivity and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
