At a Glance
- Tasks: Lead IT operations and cybersecurity initiatives while managing a dynamic team.
- Company: Renowned organization in Ottawa with a focus on innovation and technology.
- Benefits: Competitive salary, generous PTO, government pension, and comprehensive benefits.
- Other info: Hybrid work model with opportunities for professional growth and development.
- Why this job: Make a real impact in tech while advancing your career in a supportive environment.
- Qualifications: 4+ years in IT leadership, strong technical skills, and bilingual in English & French.
The predicted salary is between 100000 - 130000 $ per year.
About The Opportunity
An excellent client of ours, a well-renowned organization headquartered in Ottawa, is seeking a Manager, IT & Cybersecurity Services to oversee daily technology operations, cloud and on-premises environments, and the cybersecurity program. Reporting to the IT Director, you will bridge strategic vision with operational execution - leading an IT team, managing service delivery, and driving modern tech initiatives.
Duties include but are not limited to:
- Team & Service Operations: Lead the IT team and Service Desk operations to ensure high service availability, clear goal-setting, and continuous staff development.
- Cybersecurity & Governance: Maintain and evolve the corporate cybersecurity program, leveraging frameworks like NIST, ISO 27001, and Zero-Trust architecture.
- Infrastructure & Change Management: Oversee hybrid cloud/on-prem environments and manage ITIL Change Management processes for system reliability.
- Strategy & Innovation: Provide guidance on Enterprise Architecture, SDLC practices, and the safe implementation of emerging AI technologies.
About You
Experience: 4+ years in IT leadership, managing technical staff, Service Desk operations, and cybersecurity programs.
Technical Expertise: Extensive technical background in the entire Microsoft 365 stack (SharePoint, Teams, Purview, etc.), network architecture, cloud infrastructure, SDLC, and modern IT security standards.
Vendor Leadership: Demonstrated track record managing external MSPs and vendor relationships.
Education: Bachelor’s degree in Computer Science, IT, or equivalent experience.
Soft Skills: Excellent written, verbal, and presentation skills; strong stakeholder management.
Salary: Salary is commensurate with experience, $100,000 to $130,000, and is in addition to a government pension program, a generous PTO and benefits package.
Location: Hybrid; Downtown Ottawa.
Clearance: Eligibility for Secret Security Clearance required.
Language: Bilingual (English & French) required.
Manager, IT & Cybersecurity Services in Ottawa employer: LRO Staffing
LRO Staffing is an exceptional employer that values the expertise of its Senior Business Analysts by providing a collaborative work environment in the heart of Ottawa. With a strong focus on professional development, employees are encouraged to grow their skills through engaging projects and direct interaction with senior management and stakeholders. The company fosters a culture of inclusivity and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
