Support precision sheet metal customers through quoting, order processing, and issue resolution in an onsite Ottawa manufacturing environment. Apply technical customer service skills daily.
This permanent, full-time opportunity serves a private sector manufacturer of custom precision sheet metal products and assemblies. The specialist manages customer relationships, hosts meetings, and coordinates accurate updates with manufacturing teams. Three months on the production floor provide technical knowledge for customer support.
Key Responsibilities:
- Manage inbound and outbound customer communications
- Host meetings with customers and maintain relationships
- Quote products using manufacturing requirements and costs
- Coordinate responses to production and quality concerns
- Ensure company and industry compliance
Requirements:
- Blueprint reading and interpretation ability
- Ability to adjust across changing priorities
- Experience with ERP systems
- Knowledge of manufacturing practices, quality control, and logistics
- Fabrication experience is an asset
Apply customer relationship management, blueprint reading, and manufacturing knowledge while supporting precision sheet metal customers onsite in Ottawa.
Manufacturing Customer Service Specialist employer: LRO Staffing
LRO Staffing is an exceptional employer that values the expertise of its Senior Business Analysts by providing a collaborative work environment in the heart of Ottawa. With a strong focus on professional development, employees are encouraged to grow their skills through engaging projects and direct interaction with senior management and stakeholders. The company fosters a culture of inclusivity and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the public sector.
