Senior Business Analyst in Toronto

Senior Business Analyst in Toronto

Toronto Full-Time On-site
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Ref: RQ11734 Contract – 11 Months (Extension Possible) Onsite – Toronto (222 Jarvis St. 5th Floor)

Posted Date: 2026-10-29

Location: Onsite – Toronto (222 Jarvis St. 5th Floor)

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28 *

Rate: $96/hour

Overview The Government Services Integration Cluster, Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Business Analyst to lead business analysis for enterprise platform features, integrations, and the onboarding of new government services. Working across a broad range of stakeholders β€” including program areas, ministry partners, architects, designers, developers, privacy and security specialists, and testers β€” the successful candidate will define clear future-state requirements and ensure each onboarded service makes effective use of reusable enterprise platform capabilities. This is a fully onsite role based in downtown Toronto.

Key Responsibilities

Plan and lead requirements elicitation, analysis, validation, and management activities throughout the delivery lifecycle

Document business and system requirements, user stories, acceptance criteria, business rules, process models, and data needs

Assess service onboarding requirements and alignment with reusable enterprise platform capabilities

Maintain end-to-end requirements traceability through design, development, testing, release, and implementation

Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions with diverse stakeholder groups including business, policy, legal, privacy, security, and accessibility teams

Support backlog refinement, prioritization, estimation, and sprint planning activities

Coordinate business input into UX, architecture, privacy, security, accessibility, data, and testing activities

Analyse current-state processes and contribute to the design of streamlined future-state services

Support test planning, defect triage, business acceptance testing, and implementation readiness

Identify gaps, assumptions, constraints, dependencies, risks, and organizational impacts

Prepare decisions, presentations, options analyses, and recommendations for senior stakeholders and executive audiences

Must-Have Requirements

Demonstrated experience leading business analysis for large-scale, complex digital or I&IT initiatives

Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, reporting, integration, and operational requirements

Experience developing process models, use cases, user stories, acceptance criteria, business rules, and traceability matrices

Experience assessing services for integration with shared platforms and reusable enterprise capabilities, including defining integration, data, workflow, and operational requirements

Experience working in Agile or hybrid delivery teams and supporting backlog management, testing, release readiness, and implementation activities

Experience coordinating deliverables across business and technical teams

Nice-to-Have Skills

Experience supporting enterprise platforms and the onboarding of new government or public sector services

Excellent facilitation, writing, presentation, negotiation, and problem-solving skills with the ability to translate effectively between business and technical audiences

Experience preparing executive materials, options analyses, and status updates for senior stakeholders

Work Environment This is a fully onsite position, 5 days per week, located at 222 Jarvis St., 5th Floor, Toronto. No security clearance is required. The role operates within an Agile or hybrid delivery environment and involves close collaboration with cross-functional teams including architects, developers, designers, privacy specialists, and ministry partners.

Final role details, responsibilities, and terms will be confirmed with shortlisted candidates. Compensation may vary based on experience. Errors and omissions excepted.

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Senior Business Analyst in Toronto employer: Lotus IT Solutions

Join the Ministry of Public and Business Service Delivery in Toronto, where we foster a collaborative and innovative work culture that values your contributions as a Senior Full Stack Developer. Enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact on community services through cutting-edge technology. With a focus on Agile methodologies, you'll thrive in a dynamic environment that encourages creativity and problem-solving.

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Contact Details:

Lotus IT Solutions Recruitment Team