Senior Business Analyst in Toronto

The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior Business Analyst to support large-scale digital and I&IT initiatives. In this role, the consultant will lead requirements elicitation, process modelling, and stakeholder engagement activities across business, policy, legal, privacy, security, and technology teams. The successful candidate will play a key role in translating complex legislative, regulatory, and operational needs into clear, actionable business and solution requirements.

Contract – 11 Months (Extension Possible)

Location: Onsite – Toronto (222 Jarvis St, 5th Floor)

Rate: $96/hour

Public Sector Experience: Required – OPS / Public Sector

Contract End Date: 2027-09-28

Key Responsibilities

• Plan and lead requirements elicitation and analysis activities across complex digital initiatives.
• Document business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, and business rules.
• Develop current-state and future-state business-process models, use cases, and data flow models.
• Maintain end-to-end requirements traceability throughout design, development, testing, and implementation phases.
• Facilitate workshops, interviews, walkthroughs, and requirements-validation sessions with diverse stakeholder groups.
• Support backlog refinement, sprint planning, and prioritization activities in Agile or hybrid delivery environments.
• Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
• Assist with test planning, test-case development, defect triage, and business acceptance testing.
• Assess operational impacts and support implementation-readiness activities.
• Collaborate with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
• Work with vendor-based solutions, collaborating with vendors to define requirements, assess solution fit, and support implementation.
• Prepare decision materials, presentations, reports, and recommendations for senior stakeholders and executive audiences.

Must-Have Requirements

• Demonstrated experience leading business analysis for large, complex digital or I&IT initiatives.
• Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
• Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
• Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
• Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
• Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
• Experience analysing current-state processes and designing improved future-state processes.
• Experience supporting product backlogs, prioritization, sprint planning, testing, and implementation activities.
• Experience preparing executive-level materials, recommendations, options analyses, and status updates.

Nice-to-Have Skills

• Experience working with government registries.
• Experience supporting privacy assessments and documenting personal-information flows and business uses.
• Experience supporting user experience research and design activities.
• Experience identifying gaps, assumptions, constraints, dependencies, risks, and impacts.
• Awareness of emerging I&IT trends and technologies.
• Familiarity with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.

Work Environment

This is a fully onsite role based at 222 Jarvis St, 5th Floor, Toronto, Ontario, with 5 days per week required onsite. No security clearance is required. The engagement involves collaboration across business, technical, policy, and vendor teams, with delivery in Agile, iterative, or hybrid project environments.