The IT Specialist is responsible for providing technical support, maintaining hardware and software systems, and assisting with the implementation of IT projects to ensure the smooth operation of the organization's technology infrastructure. This individual will work closely with the IT team and end-users to troubleshoot and resolve IT-related issues, while continuously monitoring and improving the overall technology environment.
Duties and Responsibilities:
- Install, configure, and maintain hardware and software systems, including workstations, servers, printers, and network equipment
- Troubleshoot and resolve IT-related issues, providing timely and effective support to end-users
- Assist with the planning and execution of IT projects, such as system upgrades, migrations, and new technology implementations
- Monitor system performance and security, implementing proactive measures to prevent potential issues
- Maintain accurate inventory records for hardware and software assets, ensuring proper asset management and licensing compliance
- Create and update system documentation, including user guides, technical specifications, and support procedures
- Provide training and guidance to end-users on the proper use of technology and best practices for maintaining system security and performance
Required Qualifications:
- Associate's degree or higher in Information Technology, Computer Science, or a related field
- 3+ years of experience in a technical support or IT specialist role
- Strong knowledge of hardware, software, and networking technologies
- Familiarity with various operating systems, such as Windows, macOS, and Linux
- Experience with troubleshooting tools and techniques, as well as remote support capabilities
- Excellent problem-solving and critical thinking skills
- Strong interpersonal and communication skills, with the ability to effectively interact with end-users and team members
IT Specialist in Langley employer: Lorval Capital Management
Attivo Capital is an exceptional employer that fosters a culture of collaborative excellence and operational efficiency in the heart of Vancouver. As a Director of Transactions and Operations, you will not only lead a dynamic team but also benefit from ample opportunities for professional growth and development within a supportive environment. With a focus on innovation and accountability, Attivo Capital empowers its employees to make meaningful contributions while enjoying a vibrant work-life balance in a thriving city.
