Support homeless adults at Gateway Shelter in Surrey as a casual Shelter Resource Worker with strong communication and crisis-support skills.
Reporting to the Site Manager, this direct-service role supports a 24-hour emergency shelter for adults facing homelessness, addictions, and mental health challenges. You will provide intakes, orientations, referrals, documentation, and basic necessities while following Lookout's mission, Code of Ethics, and safety requirements.
Key Responsibilities:
- Provide supervision, support, and assistance to homeless adults
- Conduct guest interviews and provide basic necessities
- Accept referrals and share relevant external resources
- Refer guests to community services
- Complete records and maintain statistical data
Requirements:
- Related certificate or Grade 12 with two years' experience
- Current Occupational First Aid Level 1 Certificate
- Familiarity with addiction, mental health, income assistance, and harm reduction resources
- Excellent communication, documentation, writing, and organizational skills
- Vulnerable Sector Criminal Record Clearance required
Bring shelter support, community referrals, documentation, and attentive service to adults at Lookout's Gateway Shelter.
Shelter Support Worker Surrey employer: Lookout Housing + Health Society
Lookout Housing and Health Society is an exceptional employer that prioritizes the well-being of both its staff and the community in Campbell River, BC. With competitive wages and a supportive work culture, employees have the opportunity to make a meaningful impact while benefiting from ongoing training and development. The organization fosters a collaborative environment where every team member plays a vital role in enhancing the lives of those they serve.
Contact Details:
Lookout Housing + Health Society Recruitment Team
