Support adults experiencing homelessness as an Emergency Shelter Resource Worker at The Village, providing intakes and essential assistance. Work casual shifts across days, evenings, nights, weekends, and holidays.
Reporting to the Site Manager, you will work within Lookout Housing and Health Society's 24-hour emergency shelter. The position serves homeless adults facing addictions, mental health concerns, and other barriers. You will connect guests with community resources while following Lookout's mission, philosophy, and Code of Ethics.
Key Responsibilities:
- Provide support, supervision, and assistance to homeless adults
- Complete guest intakes, interviews, and orientations
- Refer guests to community services and external resources
- Provide basic necessities and maintain a supportive environment
- Complete records and maintain statistical data
Requirements:
- Related certificate or Grade 12 with two years' experience
- Familiarity with addiction, mental health, income assistance, and harm reduction resources
- Current Occupational First Aid Level 1 certificate
- Strong communication, documentation, organizational, and stress-management skills
- Vulnerable Sector criminal record clearance required
Bring shelter support, community-resource knowledge, and attentive crisis response to guests at Lookout's The Village location.
Emergency Shelter Resource Worker employer: Lookout Housing and Health Society
Lookout Housing and Health Society is an exceptional employer that prioritizes a supportive and inclusive work culture, making it an ideal place for those passionate about social services. Located in a vibrant community, employees benefit from comprehensive training and growth opportunities, allowing them to develop their skills while making a meaningful impact on the lives of vulnerable populations. With a commitment to client-centered service delivery and collaboration, working here means being part of a dedicated team focused on creating positive change.
Contact Details:
Lookout Housing and Health Society Recruitment Team