Become a key part of Globus Family of Brands as a Remote Travel Service Advisor. Provide exceptional support for travel advisors, ensuring a smooth booking process and client satisfaction.
In this full-time remote role based in Toronto, you will assist travel advisors with reservations, account servicing, and travel documentation. Your expertise in customer service and travel policies will be vital as you build trusted relationships with advisors and resolve service issues effectively. Collaboration with various departments is crucial to ensure seamless travel for clients.
Key Responsibilities:
- Support travel advisors with reservations and account servicing
- Respond to inbound and outbound service calls and emails
- Ensure accurate information on bookings and travel requirements
- Resolve service inquiries with efficient solutions
- Maintain and manage activities within Dynamics 365 (CRM)
Requirements:
- 1+ years in sales, customer service, or travel industry
- Strong communication and relationship-building skills
- Experience with CRM systems and Microsoft Office
- Ability to handle multiple priorities in a fast-paced setting
- Detail-oriented with strong organizational skills
Leverage your customer service expertise to enhance the travel experiences offered by Globus Family of Brands.
Remote Travel Service Advisor at Globus in Vancouver employer: Lontours Canada Limited
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