Senior Director, Inventory in Winnipeg

The Senior Director, Retail Inventory provides enterprise leadership and strategic direction for Inventory, with accountability for the integrity and accuracy of one of the organization’s largest assets, operational performance, controls, stakeholder experience and the continued transformation of Retail Inventory. The role leads the enterprise Retail Physical Inventory program across Corporate, Franchise and Associate locations, with accountability for the planning, execution, governance and analysis of physical inventory counts. The role ensures the accuracy of inventory quantities and dollar values, provides insight into inventory results and identifies opportunities to strengthen inventory management and operational performance.

A key component of the role is the governance and oversight of third-party service providers, ensuring clear accountability for service delivery, count quality, operational performance, compliance and continuous improvement. The Senior Director will also lead the evolution of Inventory from an enterprise perspective, building a more standardized, automated, insight-driven and scalable operating model while strengthening partnerships across Store Operations, Finance, Technology, Loss Prevention and other enterprise functions.

Key Accountabilities

• Enterprise Leadership & Strategy: Set the strategic direction and multi-year roadmap for Retail Inventory, aligned with EBS, Finance Transformation and enterprise priorities. Establish enterprise Retail Inventory outcomes and performance expectations that drive inventory accuracy, financial integrity, operational effectiveness and accountability across the portfolio. Drive an enterprise approach to Retail Inventory by simplifying and standardizing processes across banners, store formats and locations.
• Third-Party Operations & Governance: Provide strategic oversight of third-party service delivery supporting Retail Physical Inventory, ensuring provider capabilities and performance support inventory accuracy, operational requirements and business priorities. Ensure effective application of enterprise third-party governance standards, with clear accountability for service performance, count quality, risk, controls and escalation.
• Risk, Controls & Financial Governance: Maintain accountability for a strong financial control, risk and governance environment across Retail Inventory, including internally managed and outsourced activities. Ensure appropriate controls are in place to support the accuracy and integrity of physical inventory quantities and dollar values.
• Transformation & Continuous Improvement: Own and advance the enterprise Retail Inventory transformation roadmap, creating a more standardized, automated and scalable operating model. Identify opportunities to simplify processes, eliminate manual activity and leverage automation, analytics and emerging technology.
• Enterprise Stakeholder Leadership: Build strong relationships with senior stakeholders across Store Operations, Finance, Technology, Loss Prevention and other enterprise functions. Align Corporate, Franchise and Associate store leadership around accountabilities, priorities and changes required to strengthen Retail Physical Inventory outcomes.
• People & Organizational Leadership: Lead, coach and develop a geographically dispersed team, creating clear accountability and a strong sense of shared purpose. Build a collaborative "one team" culture across functional areas, locations and service partners.

Role Requirements:

• 10+ years of progressive leadership experience in Retail Inventory, Retail Operations, Finance, Shared Service or a related discipline, including senior leadership experience.
• Demonstrated experience leading large, complex operations across internal teams and third-party service providers.
• Strong understanding of financial controls, governance, risk management and compliance in a complex operational environment.
• Degree or diploma in Business Administration, Commerce, Finance, Accounting or a related discipline.
• Some travel will be required for this role.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas.

We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability can be made at any stage of application and employment.