Senior Digital Production Specialist in Toronto

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

This resource will collaborate with the Digital Experience Strategy, Design, Copy, and Product teams to successfully build and optimize digital experiences across the PCO site and app using Contentful (CMS). You will work in a fast-paced agile pod, prioritizing insight gathering and discovery by executing numerous online experiments. This role will also provide project management support working with internal and external stakeholders to ensure digital content launches accurately and on time.

What You'll Do

• Build website and app journeys using the Contentful CMS platform, performing quality assurance checks.
• Work directly with stakeholders on collecting briefs, supporting materials, tickets and administrative maintenance required for a clear and concise creative kickoff.
• Own intake and daily prioritization for the Digital Experience pod as well as any Product & Marketing partners as needed.
• Streamline existing ways of working and identify new processes to drive efficiency and effective collaboration.
• Support briefing processes, advising on CMS and Design capabilities and maintaining positive working relationships with stakeholders.
• Develop documentation around new app & site features, processes and project learnings.
• Leverage technical acumen to successfully execute A/B tests and online experimentation.
• Identify and raise bugs of new features with the Product and Tech teams for intake and consideration to increase efficiency.

Does this sound like you?

Experience with Contentful is a requirement. You are a problem solver at heart – you excel at finding answers and clarification for new assignments. You are a fast learner. You have a knack for picking up new tools and processes. You live and breathe digital work and/or project management and know how to get work done autonomously in a fast-paced environment. Excellent communication, a desire to learn stakeholder personalities and a positive team-oriented mindset are at the core of the way you work. Strong time management, attention to detail and prioritization skills. Experience with Project Management methodologies and tools (Jira, CODA, Slack) is a bonus.

How You’ll Succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.