Senior Director, Operations Finance in Toronto

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries.

The Senior Director, Operations Finance owns operational accounting for Live Nation Canada. This is the senior operating leader of a function that accounts for every show, venue and festival we run in this country; tens of thousands of transactions a year, settled under contract in a fast-paced environment where the work is visible and the stakes are real. The Senior Director's mission will be to elevate the function by building a high-performing team and setting standards nationally for how shows and venues are accounted for.

Success in the first 12 months will be clear and measurable:

• A functioning management layer that consistently delivers on deadlines;
• A faster, cleaner close with a defensible timetable and fewer post-close adjustments;
• One written national process standard in use across all markets;
• An automated end-to-end workflow that is live, adopted and measurably reducing manual effort or error;
• A strong control environment where audit findings are closed promptly and none repeat.

Working in close partnership with the Vice President, the Senior Director will help shape the direction and priorities of the function. They will be the trusted go-to partner for the business on all matters of operational accounting.

WHAT THIS ROLE WILL DO

Leadership

• Own the structure, capability and performance of a ~12-person operational accounting team spanning show settlement, venue accounting and financial close.
• Lead through managers: develop the management layer, set clear ownership accountabilities, establish performance standards and hold managers accountable for their teams' deadlines and quality.
• Own talent strategy for the function: hiring standards, onboarding, development plans, succession depth, and a coverage model that holds through peak season, festival periods and major tours.

Event Reporting and Operational Accounting

• Accountable for the completeness, accuracy and timeliness of all events, venues and festivals accounting nationally (including the integrity of reported contribution margin by show, venue and market).
• Own the close calendar end to end and commit to the timetable; ensure corporate reporting deadlines are consistently met.
• Own the accounting treatment of show settlement: from artist final settlements against contract, withholding tax, charity and merchandise/bundle recognition, co-promoted events, joint venture splits, venue expense settlement and shared ancillary revenue.
• Own accounting for owned and operated venues, including inventory, labour costs and cash handling.
• Own balance sheet integrity for the function: reconciliation quality, accrual adequacy, deferred revenue, AR aging and collections performance for event-related balances.
• Develop and recommend accounting positions on complex deal structures such as co-promoted events, joint ventures, festival vehicles, rental versus promoted, international artist withholding, multi-year ancillary agreements.
• Partner with regional controllers to ensure consistent application of policy across markets, and resolve differences rather than reporting them.
• Partner with VP, Operational Accounting and Corporate for all technical accounting approval.
• Accountable for the day-to-day operation of internal controls over settlement, cash floats, AP approval and wire release, including SOX-relevant controls in scope.
• Play a critical role in internal and external audits; owning remediation of findings to closure while ensuring every settlement is audit-ready with proper documentation backup.
• Proactively identify control gaps as volume, venues and deal structures change, and implement corrective action.