Senior Director, Operations Finance in Toronto

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries.

The Senior Director, Operations Finance owns operational accounting for Live Nation Canada. This is the senior operating leader of a function that accounts for every show, venue and festival we run in this country; tens of thousands of transactions a year, settled under contract in a fast‑paced environment where the work is visible and the stakes are real. The Senior Director’s mission will be to elevate the function by building a high‑performing team and setting standards nationally for how shows and venues are accounted for. They will be responsible to evolve current processes toward greater automation, control and scale.

Success in the first 12 months will be clear and measurable:

• A functioning management layer that consistently delivers on deadlines;
• A faster, cleaner close with a defensible timetable and fewer post‑close adjustments;
• One written national process standard in use across all markets;
• An automated end‑to‑end workflow that is live, adopted and measurably reducing manual effort or error;
• A strong control environment where audit findings are closed promptly and none repeat.

Working in close partnership with the Vice President, the Senior Director will help shape the direction and priorities of the function. They will be the trusted go‑to partner for the business on all matters of operational accounting.

What This Role Will Do

Leadership

• Own the structure, capability and performance of a ~12‑person operational accounting team spanning show settlement, venue accounting and financial close.
• Lead through managers: develop the management layer, set clear ownership accountabilities, establish performance standards and hold managers accountable for their teams' deadlines and quality.
• Own talent strategy for the function: hiring standards, onboarding, development plans, succession depth, and a coverage model that holds through peak season, festival periods and major tours.

Event Reporting and Operational Accounting

• Accountable for the completeness, accuracy and timeliness of all events, venues and festivals accounting nationally.
• Own the close calendar end to end and commit to the timetable; ensure corporate reporting deadlines are consistently met.
• Own the accounting treatment of show settlement.
• Own accounting for owned and operated venues, including inventory, labour costs and cash handling.
• Own balance sheet integrity for the function.
• Develop and recommend accounting positions on complex deal structures.
• Partner with regional controllers to ensure consistent application of policy across markets.
• Accountable for the day‑to‑day operation of internal controls over settlement, cash floats, AP approval and wire release.
• Play a critical role in internal and external audits.
• Proactively identify control gaps as volume, venues and deal structures change.

National Responsibilities

• Develop, implement and sustain a national operational accounting playbook.
• Identify and improve workstreams end to end.
• Define and report the function's operating metrics.
• Own the data standards that allow event economics to be reported consistently.
• Partner with the business to provide actuals, trend data and event‑level insight.
• Deputize for the VP, Operational Accounting on function matters with senior leadership.

What This Person Will Bring

• CPA designation required; Bachelor's degree in Accounting, Finance or related field.
• 10–12 years of progressive accounting and finance experience.
• Demonstrated ownership of a close and control environment.
• A track record of leading a process or systems improvement end to end.
• Live entertainment, hospitality, venue, sports or comparable high‑volume environment strongly preferred.
• Strong Oracle and/or Salesforce capability; advanced Excel.
• Ability to hold an accounting position under commercial pressure.
• Credibility and presence with senior commercial leadership.
• Resourceful and hands‑on when it matters.
• Availability for travel and on‑site support for major shows and festival properties.

Benefits & Perks

• Medical, Dental and Vision benefits for you and your family.
• Generous paid time off policy including holiday closures, and sick time for you and dependents.
• RRSP program with company match, Stock Program Reimbursement.
• New parent programs & support including caregiver leave and baby bonus.
• Tuition reimbursement, student loan repayment, and internal growth and development programs.
• Volunteer time off, crowdfunding network, gender reassignment support.

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.