Office Assistant - Gymnastics Club
Job Type: Part-Time
Expected Start Date: ASAP
Education: Secondary School (preferred)
Experience: Minimum 1 year of front desk experience (Preferred) and 1 year of administrative experience (Preferred)
About the Position:
We are seeking a friendly, organized, and dependable Office Assistant to join our team at our gymnastics club! The ideal candidate enjoys working with children and families, has excellent communication and customer service skills, and thrives in a busy, team-oriented environment.
As the first point of contact for many of our students and parents, the Office Assistant plays an important role in creating a welcoming, positive, and organized experience for everyone who visits our club.
Key Responsibilities:
- Welcome students and parents as they arrive for classes and direct them to their designated class meeting spots.
- Answer incoming phone calls and respond to emails in a professional, timely, and friendly manner.
- Register new students for classes and assist families with registration inquiries.
- Provide excellent customer service by answering questions and helping parents navigate class schedules and club procedures.
- Complete general administrative duties, including data entry, updating records, filing, and maintaining organized office systems.
- Assist with daily front desk operations and help ensure the smooth running of classes.
- Identify and resolve routine issues independently, escalating concerns when necessary.
- Support other administrative tasks as required.
Required Skills and Qualifications
- Excellent written and verbal communication skills.
- Strong customer service skills and a friendly, professional manner.
- Proficiency with Microsoft Office and Google Workspace programs.
- Strong organizational skills and attention to detail.
- Good problem-solving skills and the ability to think on your feet.
- Ability to work independently, take initiative, and manage multiple tasks in a busy environment.
- Comfortable interacting with children, parents, and staff in a family-oriented setting.
- Reliable, punctual, and able to work the scheduled shifts.
Education: Secondary School education is preferred.
Schedule and Hours
This is a part-time position with the following regular schedule:
Monday-Thursday: 3:15 p.m. - 6:15 p.m.
Sunday: 8:15 a.m. - 3:15 p.m.
Total: 19 hours per week
The successful candidate must be available to work all of the scheduled shifts, and be willing to trade shifts in the event another staff member requires coverage.
What We're Looking For
We are looking for someone who is approachable, proactive, and professional, with a genuine interest in helping children and families feel welcome. The ideal candidate can balance customer service with administrative responsibilities, stay organized during busy class times, and contribute positively to our gymnastics club community.
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Contact Details:
Lion's Pride Gymnastics Academy Recruitment Team
