Resolve complex Google Workspace incidents and escalations with BRP, using troubleshooting expertise across access, collaboration, configuration, and service usage. Work hands-on within evolving operations.
This Google Workspace Administrator role supports operational requests and partners with Service Desk, Cybersecurity, Data Governance, and Infrastructure teams. You will oversee ServiceNow operations, streamline project handoffs, and support administrative guardrails. The position also includes knowledge sharing and mentoring junior staff.
Key Responsibilities:
- Resolve complex access and collaboration escalations
- Fulfill operational requests with internal support teams
- Oversee ServiceNow operations and project handoffs
- Partner across security, governance, infrastructure, and service teams
- Share knowledge with internal teams and external partners
Requirements:
- Proven experience handling incidents and service requests
- Strong troubleshooting skills and ITSM tool familiarity
- Hands-on Google Workspace administration experience
- Technical documentation and support procedure experience
- Bachelor's degree or equivalent practical experience
Apply your incident resolution, ITSM, Google Workspace, and cross-functional support skills to BRP's operational environment.
Google Workspace Support Engineer in Valcourt employer: Linuxassociation
At NTT DATA North America, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Senior DevOps Engineer in Toronto, you'll benefit from competitive compensation, comprehensive health benefits, and opportunities for professional development, all while working with cutting-edge technologies in a supportive environment that values your contributions and growth.
