Technical Support in Toronto

Technical Support in Toronto

Toronto Full-Time 81000 - 99000 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide technical support for Linux, Zabbix, and ServiceNow while resolving L1/L2 tickets.
  • Company: Join a leading investment management organization with a global impact.
  • Benefits: Collaborative culture, career growth opportunities, and a focus on integrity and performance.
  • Other info: Fast-paced environment with inspiring colleagues and leaders.
  • Why this job: Be part of a dynamic team making a difference in the investment world.
  • Qualifications: Experience with Linux, Zabbix, and ServiceNow is a must; Git skills are essential.

The predicted salary is between 81000 - 99000 $ per year.

Description:

  • Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.
  • Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
    • Diverse and inspiring colleagues and approachable leaders
    • Stimulating work in a fast-paced, intellectually challenging environment
    • Accelerated exposure and responsibility
    • Global career development opportunities
    • Being motivated every day by important social purpose and unshakable principles
    • A deeply rooted culture of Integrity, Partnership and High Performance
  • If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

Responsibilities:

  • Technical support role for the platform:
    • Deal with L1/L2 tickets
    • Escalate to L3 in case of a need
    • Collaborate with different stakeholders
    • Investigate and provide comprehensive details for quick resolution

Mandatory Skills Description:

  • Git (GitHub)
  • Linux administration and troubleshooting skills
  • Zabbix monitoring platform
  • ITIL - incident and change management (ServiceNow)

Nice-to-Have Skills Description:

  • Python (basic-intermediate)
  • Artifactory
  • Atlassian tools (Jira, Wiki) - both as user and as administrator
  • Terraform
  • Scripting languages (bash, PowerShell)
  • IBM developer platforms (DataStage, UrbanCode, WebMQ)

Technical Support in Toronto employer: Linuxassociation

At NTT DATA North America, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Senior DevOps Engineer in Toronto, you'll benefit from competitive compensation, comprehensive health benefits, and opportunities for professional development, all while working with cutting-edge technologies in a supportive environment that values your contributions and growth.

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Contact Details:

Linuxassociation Recruitment Team

We think you need these skills to ace Technical Support in Toronto

Linux Administration
Troubleshooting Skills
Zabbix Monitoring
ITIL - Incident Management
ITIL - Change Management
Git (GitHub)
ServiceNow