At a Glance
- Tasks: Provide technical support for Linux, Zabbix, and ServiceNow while resolving L1/L2 tickets.
- Company: Join a leading investment management organization with a global impact.
- Benefits: Collaborative culture, career growth opportunities, and a focus on integrity and performance.
- Other info: Fast-paced environment with inspiring colleagues and leaders.
- Why this job: Be part of a dynamic team making a difference in the investment world.
- Qualifications: Experience with Linux, Zabbix, and ServiceNow is a must; Git skills are essential.
The predicted salary is between 81000 - 99000 $ per year.
Description:
- Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.
- Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
- Diverse and inspiring colleagues and approachable leaders
- Stimulating work in a fast-paced, intellectually challenging environment
- Accelerated exposure and responsibility
- Global career development opportunities
- Being motivated every day by important social purpose and unshakable principles
- A deeply rooted culture of Integrity, Partnership and High Performance
- If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.
Responsibilities:
- Technical support role for the platform:
- Deal with L1/L2 tickets
- Escalate to L3 in case of a need
- Collaborate with different stakeholders
- Investigate and provide comprehensive details for quick resolution
Mandatory Skills Description:
- Git (GitHub)
- Linux administration and troubleshooting skills
- Zabbix monitoring platform
- ITIL - incident and change management (ServiceNow)
Nice-to-Have Skills Description:
- Python (basic-intermediate)
- Artifactory
- Atlassian tools (Jira, Wiki) - both as user and as administrator
- Terraform
- Scripting languages (bash, PowerShell)
- IBM developer platforms (DataStage, UrbanCode, WebMQ)
Technical Support in Toronto employer: Linuxassociation
At NTT DATA North America, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. As a Senior DevOps Engineer in Toronto, you'll benefit from competitive compensation, comprehensive health benefits, and opportunities for professional development, all while working with cutting-edge technologies in a supportive environment that values your contributions and growth.
We think you need these skills to ace Technical Support in Toronto
Linux Administration
Troubleshooting Skills
Zabbix Monitoring
ITIL - Incident Management
ITIL - Change Management
Git (GitHub)
ServiceNow