At a Glance
- Tasks: Provide top-notch customer service and manage parts inquiries in a dynamic environment.
- Company: Join Rentco Equipment, a trusted local company with over 60 years of experience.
- Benefits: Earn competitive wages, enjoy employee bonuses, and celebrate with monthly cake days.
- Other info: Opportunity for career growth and a supportive work culture.
- Why this job: Be part of a fantastic team and gain valuable experience in the equipment industry.
- Qualifications: Journeyman Parts Technician preferred or 2nd-3rd Year Apprentice with strong communication skills.
The predicted salary is between 40.2 - 40.2 $ per hour.
Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team.
We are hiring a temporary, full-time Parts Technician to work at our Grande Prairie Head Office until the end of February 2027. As the Parts Technician, you are responsible for:
- Providing excellent customer service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries
- Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures
- Supplying service technicians with parts ordered through parts requisition forms
- Verifying received shipments by checking order against shipping documents
- Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
- Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc.
- Keeping parts department stocked and orderly by maintaining min and max levels
- Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation
You have the following education, training, and skills:
- Journeyman/ Journeyperson Parts Technician (preferred), or 2nd-3rd Year Apprentice
- Intermediate computer skills with proficiency using the Microsoft Office suite and Windows
- Excellent attention to detail, organization, problem-solving, and time management skills
- Excellent written and verbal communication skills
- Ability to build and maintain lasting relationships with customers
- Ability to perform basic mathematical calculations
- Ability to lift up to 50 lbs.
Rentco Equipment offers:
- Competitive wages (This position pays $40.20/hr. for a Journeyperson Parts Technician)
- Promote from within policy
- Employee referral bonus
- Fantastic team to work with
- Monthly cake days to celebrate birthdays and work anniversaries
You're busy—and we get that! To save time, ensure a great fit from the start, and make sure your resume reaches the right person, please apply online through our careers page and complete the screening questions.
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