Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou in Québec

Ce que vous ferez ici Nous recherchons une personne entreprenante et possédant un bon esprit d’entreprise afin de combler le poste de Gérant(e) de Magasin à notre point de vente Lindt situé à Galeries D'Anjou. Le/la candidat(e) sélectionné(e) doit posséder de solides aptitudes à la communication et cultiver une passion pour les ventes et le marchandisage.

Responsabilités principales

• Gérer les activités quotidiennes de la boutique Lindt.
• Réaliser et pousser les ventes du magasin.
• Promouvoir les valeurs du service exemplaire à la clientèle, en donnant l'exemple et en établissant des directives adéquates.
• Surveiller quotidiennement l'évolution des enjeux liés aux ventes et au travail, afin de maximiser la rentabilité du magasin sans sacrifier le service à la clientèle.
• Recruter, interviewer et embaucher les associés aux ventes.
• Superviser les employés du magasin pour maximiser le service à la clientèle, les ventes et les profits.
• Dispenser de la formation sur les techniques de vente et la connaissance des produits.
• Commander la marchandise et les fournitures en temps opportun, afin d'assurer la gestion globale des stocks et la prévention des pertes.
• Exécuter quotidiennement les tâches liées au rapprochement entre le coupon de caisse et les rentrées sur ventes, au travail de bureau et à la comptabilité, à la paie ainsi qu'à l'administration générale du magasin.
• Enrichir et utiliser ses connaissances sur tous les produits ainsi que les ventes, dans le souci constant d'atteindre les objectifs liés aux ventes tout en contrôlant les dépenses.
• Assurer la gestion constante du rendement du personnel.
• Contribuer à la préparation et à la tenue des évaluations du rendement des employés.
• Présenter la marchandise en magasin selon les normes de l'entreprise.
• Respecter des normes élevées quant à la propreté ainsi qu'à la salubrité des aliments et des produits.
• Tenir la caisse, classer les stocks et exécuter des tâches administratives liées au commerce de détail.

Compétences

Excellentes aptitudes en service à la clientèle De préférence, diplôme d’études postsecondaires Axé sur la vente, aptitudes à bâtir/accroître les affaires De 2 à 5 ans d’expérience dans la gestion de détail Bonnes pratiques de gestion du temps Possède des aptitudes exceptionnelles à communiquer oralement et par écrit (français et anglais) Expérience préalable en marchandisage ou compétence en présentation de produits.

Critères additionnels

• Capacité démontrée à dépasser les attentes pour offrir un service exceptionnel à la clientèle
• Talent pour les ventes et l’art de la vente
• Passion du chocolat !

Rémunération

La fourchette salariale standard pour ce poste est comprise entre 56 000 et 70 000 dollars canadiens par an. Le salaire final convenu peut varier en fonction de la région et de facteurs tels que les connaissances, les compétences et l'expérience liées au poste.

Avantages

• Assurance maladie et dentaire
• Programme d'aide aux employés
• Tarifs réduits pour la salle de sport de l'entreprise
• Programme de bien-être
• Du chocolat !

Lindt s'engage à fournir des aménagements pour les personnes handicapées. Des aménagements sont disponibles sur demande. Veuillez contacter notre service des ressources humaines pour plus d'informations.

English

We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Galeries D'Anjou location. The ideal candidate must possess strong communication skills and a passion for sales and merchandising.

Key Responsibilities

• Management of the daily operations of Lindt Retail Boutique
• Responsible for generating and driving corporate sales
• Uphold the values of exemplary customer service through modeling of behaviour and establishing appropriate guidelines
• Monitor sales and labour issues on a daily basis with a goal to maximize store profitability without sacrificing customer service
• Recruitment, interviewing and hiring of Retail Sales Associates
• Supervision of store employees to maximize customer service, sales and profit
• Training of sales techniques and product knowledge
• Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
• Daily reconciling of cash with sales receipts, daily paperwork and accounting, payroll and other store administration
• Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
• On-going performance management of staff, assist in the preparation and delivery of employee performance reviews
• Maintain store merchandising presentation to company standards
• Maintain high standards for cleanliness and food/product safety
• Cash handling, inventory ordering and related retail administrative duties

Qualifications

• Excellent customer service skills
• Post secondary education preferred
• Sales oriented, able to develop/build business
• 2-5 years of retail management experience
• Good time management habits
• Strong oral and written communication abilities (French and English)
• Previous experience in a merchandising or presentation capacity
• A history of going above and beyond to provide exceptional customer service
• A talent for sales and selling
• A passion for chocolate!

Additional Criteria

• A history of going above and beyond to provide exceptional customer service
• A talent for sales and selling
• A passion for chocolate!

Rewards Package

• Health and Dental Plan
• Employee Assistance Program
• Corporate Gym Discount Rates
• Wellness Program
• Chocolate!

We thank all those who have applied, however, only selected candidates will be contacted.

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available on request. Please contact our Human Resources department for more information.

This position will involve the use of AI tools to help screen, assess, or select applicants. This posting is for an existing position.

Why Lindt Canada?

Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it’s a pretty sweet deal. To learn more about our winning culture, visit https://careers.lindtcanada.ca and or follow us on LinkedIn

Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents. #RETAIL #LI-LINDTCA #LI-AJ1 Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.

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