Revenue Operations Manager in Winnipeg

The Revenue Operations team is central to the success of our go-to-market functions. As the Manager of Revenue Operations for the B2B business unit, you will build and lead a high-performing RevOps team in your region, establishing a best-in-class revenue operations function. Your expertise will guide GTM teams in strategic planning, insightful reporting, and performance optimization, helping drive alignment and efficiency across departments.

In this role, you will own the development, monitoring, and refinement of key performance indicators (KPIs) across the entire customer journey to ensure measurable success at every stage. Partnering closely with Finance and GTM leadership, you’ll play a critical role in developing investment cases to enhance team productivity and efficiency. This is a strategic, high-impact position where you will contribute directly to business growth by optimizing processes, establishing robust reporting frameworks, and ensuring data-driven decisions across the organization.

What you’ll be doing:

• Lead the RevOps function to drive operational excellence and support profitable revenue growth strategies.
• Develop and execute strategic initiatives aligned with our company OKRs to help achieve revenue and profitability targets.
• Lead weekly performance reviews, providing a comprehensive analysis of the pipeline and insights to leadership.
• Conduct in-depth bi-weekly sessions focusing on New Business (AE) and Account Management (AM) performance.
• Facilitate the Monthly Business Review (MBR) and Quarterly Business Review (QBR) sessions, partnering with GTM leaders to provide a strategic overview of performance.
• Oversee the monthly analysis of quota attainment and coverage across the sales and customer teams.
• Lead the quarterly reforecasting process, working closely with Finance and GTM leadership.
• Build and develop the Revenue Operations team as a strategic partner for the Head of RevOps.
• Collaborate with cross-functional leaders in Enablement, Product, and Sales to ensure the strategy is aligned with global priorities and product roadmaps.

What you need to bring:

• A bachelor's degree in a relevant field, such as business, finance, technology, or operations; a master’s degree in business or a related discipline is a plus but not required.
• Proven experience leading and developing high-performing teams (2+ years) in a hybrid or remote environment.
• Significant experience (6+ years) within a go-to-market (GTM) environment.
• Demonstrated ability to drive cross-functional outcomes, successfully collaborating with stakeholders.
• Strong experience leading budget and forecasting processes to align with company goals.
• Solid analytical and data-driven decision-making skills.
• Fluency in English as a working language is required for this position.

What will help you succeed in this role:

• Exceptional Analytical Skills: A keen ability to analyze complex data sets and derive actionable insights.
• Strong Communication and Relationship-Building Abilities: Excellent communication skills to build and maintain relationships.
• Strategic Thinking and Problem-Solving: The capacity to think big-picture while managing details.
• Self-Starter with a Results-Driven Mindset: A proactive and resourceful attitude.

You’ll enjoy:

• A flexible work environment that empowers you to do your best work.
• A culture that celebrates performance.
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.
• Career-defining opportunities.
• Flexible paid time off and remote work policies.
• Equity options.
• Contributions to your pension plan.
• Training opportunities to grow your skills and career.
• Health and wellness credit.
• Time off to volunteer and give back to your community.
• Interest groups, employee led networks, social committees to sponsored sports teams.
• Computer purchase program to get your personal Macbook.
• Enhanced parental leave to support growing families.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.