Support Lightspeed customers with billing and subscriptions as a full-time Billing Support Specialist working three days weekly in Montreal.
Reporting to the Global Billing Manager, you will handle subscription and invoice inquiries across Lightspeed products. The work combines account accuracy, customer communication, structured processes, and cross-functional issue resolution. Salesforce and Zendesk experience can strengthen your application.
Key Responsibilities:
- Resolve billing inquiries from customers and internal teams
- Review and reconcile orders, contracts, invoices, and payments
- Handle terminations and outstanding payment inquiries
- Maintain accurate customer account information
- Document interactions in Salesforce and Zendesk
Requirements:
- Experience in administrative, billing, or support work
- Strong organizational and time management skills
- High attention to detail and accuracy
- Problem-solving ability within structured processes
- Strong English communication skills
Bring organized billing support, accurate account management, and customer-focused problem solving to Lightspeed's Montreal team.
Billing Support Specialist Montreal in Montréal employer: Lightspeed
At Lightspeed, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Lead SRE & Platform Engineering Manager, you will have the opportunity to lead innovative teams while enjoying flexible remote work options and a strong focus on professional development. Our commitment to employee growth, coupled with our collaborative environment, makes Lightspeed an exceptional place to build a meaningful career in the tech industry.
