At a Glance
- Tasks: Qualify leads, nurture relationships, and schedule appointments with potential clients.
- Company: Lifestyle Home Products, a diverse and collaborative remote work environment.
- Benefits: Flexible remote work, competitive pay, and supportive team culture.
- Other info: In-person training in Peterborough required; flexible hours including evenings and weekends.
- Why this job: Join a dynamic team and make an impact without cold calling!
- Qualifications: Bilingual in French and English, excellent communication skills, and sales experience.
The predicted salary is between 59850 - 73150 $ per year.
Reporting to the Senior Call Center Manager, as the Inside Sales Representative at Lifestyle Home Products, you are primarily responsible for qualifying leads, nurturing relationships and scheduling appointments with potential clients. This is not a cold calling role; you will respond to client interest through various channels, including phone, text messaging, and email.
The ideal candidate is highly motivated, customer oriented, and possesses excellent communication and organizational skills. This is a remote work from home role but candidates must be willing to do a week of in person training in Peterborough Ontario. You must be able to speak French and English to apply for this role.
Key Tasks:
- Ensure that lead opportunities are responded to and followed up on according to expectations.
- Initiate contact with prospects through phone calls, emails and social media messages to introduce the company's products and services, with the intention to set an appointment.
- Assess the needs and interests of potential clients to determine if they are a good fit for the company's services to provide qualified leads to our sales team.
- Schedule appointments for the design expert whilst achieving daily performance goals.
- Update and maintain accurate records of all interactions with prospects in the CRM system.
- Work closely with the sales team and other Senior Setters to develop strategies for achieving targets and improving the lead generation process.
- Participate in weekly coaching sessions with supervisors and department managers.
- Participate in daily huddles to address challenges and foster team collaboration.
- Achieve key performance standards and achieve script adherence expectations.
- Achieve all outlined call center metrics as per the daily scorecard.
- Must be flexible to work evenings and weekends.
Preferred Skills:
- Ability to work effectively in a remote environment.
- Previous call center experience, or experience as a part of an inside sales team.
- Demonstrated experience achieving sales goals and targets.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Proficiency using CRM software and other sales tools.
- Ability to handle rejection and maintain a positive attitude.
- Self-motivated and goal-oriented mindset.
Lifestyle Home Products values diversity, collaboration and respect for each other. We are looking for qualified candidates who share our values and willingly contribute to discussions and sharing of ideas and perspectives within a supportive environment. We are also committed to a barrier free recruitment and selection process. If you require any accommodations at any point during the application and hiring process, please contact hr@lifestylehp.ca with your accommodation needs. Any information received relating to accommodation will be addressed confidentially.
Bilingual Inside Sales Representative employer: Lifestyle Home Products
At Lifestyle Home Products, we pride ourselves on fostering a dynamic and supportive work culture that empowers our In-Home Sales Consultants to excel. With access to pre-qualified leads and ongoing training opportunities, you can significantly boost your income while enjoying the flexibility of local travel. Join us in a rewarding environment where your competitive spirit is celebrated, and your career growth is a priority.
