At a Glance
- Tasks: Lead operational excellence and strategic growth in a fast-paced healthcare organization.
- Company: Join LifeSmart Health, one of Canada's fastest-growing healthcare companies.
- Benefits: Enjoy competitive salary, comprehensive benefits, and a lucrative long-term incentive plan.
- Other info: Hybrid work model with travel opportunities and a dynamic, entrepreneurial environment.
- Why this job: Shape the future of healthcare while making a real impact across Western Canada.
- Qualifications: 5+ years in executive leadership, preferably in healthcare or multi-site operations.
The predicted salary is between 121500 - 148500 $ per year.
LifeSmart Health is one of Canada's fastest-growing privately owned healthcare organizations — a founder-led, locally and independently owned group operating primarily in Western Canada. Headquartered with regional offices in Winnipeg, Manitoba and Calgary, Alberta, LifeSmart Health has grown to 18 locations across Western Canada, spanning community pharmacy, medical clinics, allied health, diagnostics, and home mobility and accessibility solutions.
As the organization scales, LifeSmart Health is investing in the leadership structure, systems, and operating discipline needed to support its next phase of growth — and is seeking an experienced Chief Operating Officer to help lead that evolution.
The Chief Operating Officer will be a foundational member of the executive leadership team, responsible for bringing structure, discipline, and scalable operating systems to a fast-growing, multi-entity healthcare organization. This is a rare opportunity for an operating executive to shape the operational backbone of a company in the midst of rapid regional expansion.
Key Objectives:
- Design and implement a clear, detailed executive management and meeting framework.
- Develop and implement new business strategies that support LifeSmart Health's continued growth, diversification, and market expansion across Western Canada.
- Build out and strengthen the management team as the organization scales.
- Lead the operational integration of newly acquired businesses into the LifeSmart Health platform.
Strategic Leadership & Planning:
- Partner with the CEO/President to translate the company's growth strategy into an executable operating plan.
- Lead annual and long-range operational planning, budgeting, and performance target-setting.
- Identify operational risks and opportunities across the portfolio.
Operational Oversight & Performance:
- Own day-to-day operational performance across all pharmacy, clinic, allied health, diagnostic, and mobility locations.
- Establish standardized operating procedures, KPIs, and performance dashboards.
- Monitor site- and entity-level performance, intervening proactively where issues arise.
M&A Integration & Business Development:
- Lead post-acquisition integration planning and execution for newly acquired businesses.
- Support due diligence on prospective acquisitions.
- Work with regional leaders to identify organic growth and new service line opportunities.
Organizational Design & Team Leadership:
- Design and build out the management team structure required to support a growing, multi-region organization.
- Directly lead and mentor regional and functional leaders.
- Partner with HR leadership on organizational development and performance management practices.
Governance & Executive Communication:
- Establish and lead a structured executive management and meeting framework.
- Ensure clear, consistent communication and information flow between head office, regional offices, and individual site locations.
- Prepare and present operational and strategic updates to the CEO/President and ownership.
Financial & Risk Management:
- Partner with finance to manage operating budgets, cost structures, and profitability.
- Ensure operational compliance with applicable healthcare regulations.
- Oversee risk management practices related to operations, safety, and regulatory compliance.
What We're Looking For:
- 5+ years of progressive leadership experience, ideally within healthcare or another regulated, multi-location industry.
- Demonstrated success building and scaling operational structure and management teams.
- Direct experience with M&A integration.
- Strong track record designing executive governance and meeting frameworks.
- Excellent financial acumen, with experience managing budgets and performance.
- Bachelor's degree required; MBA or other relevant advanced degree preferred.
- Experience in pharmacy, medical clinics, allied health, diagnostics, or healthcare services is a strong asset.
- Based in Calgary, AB or Winnipeg, MB, with willingness to travel.
- A hands-on, builder mentality — comfortable operating in a fast-paced, entrepreneurial environment.
Competitive base compensation, comprehensive group benefits plan, and a lucrative long-term incentive plan (LTIP).
Chief Operating Officer in Calgary employer: LifeSmart Health Group
LifeSmart Health is an exceptional employer that fosters a dynamic and collaborative work culture, offering employees the chance to make a meaningful impact in the healthcare sector. With a focus on professional growth, the company provides ample opportunities for leadership development and strategic involvement, particularly in a hybrid environment that promotes work-life balance. Located in vibrant cities like Calgary and Winnipeg, LifeSmart Health not only values innovation and operational excellence but also prioritizes employee well-being and community engagement.
