Support NetSuite clients with requirements gathering, system administration, and problem solving as a Senior Consultant at LIDD. This client-facing role serves daily requests.
As part of LIDD's NetSuite practice, you will manage varied support requests for clients. The work includes user assistance, roles and permissions, reports, minor customizations, testing, and deployment. You will also contribute to solution design, process design, documentation, training, and project coordination.
Responsabilités principales:
- Répondre aux tickets clients dans les huit heures ouvrables
- Fournir une assistance aux utilisateurs et un soutien logiciel continu
- Gérer les rôles, permissions, rapports et personnalisations mineures
- Concevoir, tester et déployer des solutions NetSuite
- Organiser les réunions clients et effectuer des tâches de gestion de projet
Exigences:
- Minimum de cinq ans d'expérience dans un rôle similaire
- Au moins deux ans d'expérience en consultation ou analyse commerciale
- Excellentes compétences en communication écrite et orale
- Connaissance des fonctionnalités de base de NetSuite
- Connaissance des principes et de la terminologie comptables
Développez le support NetSuite de LIDD grâce à votre analyse, votre communication client et vos compétences en administration système.
Senior NetSuite Support Consultant in Montréal employer: LIDD Supply Chain Consultants
LIDD is an exceptional employer that fosters a collaborative and inclusive work culture, making it a great place for professionals looking to grow in the field of supply chain management. With offices in vibrant cities like Montreal and Toronto, employees benefit from diverse projects and opportunities for professional development, all while being part of a supportive team that values customer satisfaction and innovative problem-solving.
Contact Details:
LIDD Supply Chain Consultants Recruitment Team
