At a Glance
- Tasks: Manage client bookings, respond to inquiries, and support daily admin tasks remotely.
- Company: Join Semona, a supportive and friendly team focused on client care.
- Benefits: Flexible part-time hours, remote work, and a chance to make a difference.
- Other info: Embrace neurodiversity-affirming practices while working independently.
- Why this job: Be a vital part of enhancing client experiences in a dynamic environment.
- Qualifications: Strong organizational skills, attention to detail, and familiarity with digital tools.
The predicted salary is between 47250 - 57750 $ per year.
Become an essential part of Semona as a remote Client Care Coordinator focused on providing a smooth experience for clients and clinicians in Toronto.
Manage bookings, respond to inquiries, and support daily administrative tasks.
Semona is seeking a friendly and reliable Client Care Coordinator to work part-time remotely.
This role is ideal for someone who thrives in a supportive environment, managing schedules, inquiries, and administrative workflows.
Your expertise in various tools will be key to ensuring client satisfaction and organizational success.
Key Responsibilities
- Manage scheduling and cancellations via Jane App
- Respond professionally to client emails and calls
- Assist clients with onboarding forms and processes
- Support billing and payment management tasks
- Communicate updates with clinicians effectively
Requirements
- Strong organizational and time management abilities
- Ability to work independently in a remote setting
- High attention to detail in all tasks
- Familiarity with Outlook, Zoom, Canva, and Jane App
- Commitment to neurodiversity-affirming practices
Bring your Type A organizational skills and empathy to create a welcoming atmosphere at Semona.
Client Care Coordinator – Remote in Toronto employer: Letstokslp
At Semona, we pride ourselves on fostering a supportive and inclusive work culture that prioritizes employee well-being and growth. As a Remote Client Care Coordinator in Toronto, you'll enjoy flexible working hours, opportunities for professional development, and the chance to make a meaningful impact in the lives of our clients and clinicians. Join us in creating a welcoming atmosphere where your organizational skills and empathy are valued and rewarded.
