Retail Ops Manager: Lead Team, Elevate Customer Experience

Retail Ops Manager: Lead Team, Elevate Customer Experience

Full-Time On-site
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The Brick is seeking an Operations Manager to join our retail team in Ottawa. Reporting to the Store Manager, you will implement procedures, recruit and coach staff, handle escalated service issues, and drive profitability while maintaining merchandising standards and customer focus.

Ideal candidates bring 2+ years in supervisory roles within retail, strong communication and problem-solving skills, and a track record of leading teams to successful outcomes.

Retail Ops Manager: Lead Team, Elevate Customer Experience employer: Leon's Furniture

At Leon’s, we pride ourselves on being a Canadian-owned company with over 110 years of history, dedicated to providing exceptional customer service. Our collaborative work culture fosters a positive environment where employees can thrive and grow, with numerous success stories stemming from entry-level positions. With comprehensive benefits, profit sharing, and continuous training opportunities, joining our team means embarking on a rewarding career path in a financially stable and respected organization.

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Contact Details:

Leon's Furniture Recruitment Team