Elevate your management career with The Brick as an Operations Manager in Peterborough, ON. We're seeking customer-focused leaders ready to implement operational excellence and enhance profitability.
In this critical role, you will report to the Store Manager and oversee essential operations. We need someone with a strong leadership ability and experience to recruit, train, and develop staff while handling customer service challenges. Your goal will be to maintain excellent operational procedures and high service standards.
Key Responsibilities:
- Implement and monitor compliance with operational procedures
- Recruit, coach, and evaluate employee performance
- Resolve escalated customer issues effectively
- Enhance location profitability and operational efficiency
- Maintain high standards in store merchandising and service
Requirements:
- High school diploma; post-secondary education is an asset
- Minimum 2 years of supervisory experience in retail
- Proven customer service and sales track record
- Strong communication and problem-solving skills
- Flexibility to work various shifts as necessary
Lead a motivated team at The Brick while ensuring customer satisfaction and operational success.
Operations Manager at The Brick employer: Leon's Furniture Limited
At Leon’s, we pride ourselves on being a supportive and dynamic employer that values hard work and dedication. Our comprehensive employee benefits, extensive training programs, and clear pathways for career advancement make us an excellent choice for those looking to grow in the retail industry. Join our diverse team and be part of a well-respected Canadian company that has been serving customers for over 110 years, where your success story can unfold alongside ours.
