Customer-focused service and communication define this Associate role at The Brick, supporting customers through retail inquiries and solutions. Shift flexibility is required.
As a Customer Service Associate, you will report to the Operations Manager at one of The Brick's retail locations. The position centers on courteous customer support, follow-up, loyalty, order reports, and assigned duties. You will use computers and Microsoft Office while maintaining organization across multiple tasks.
Key Responsibilities:
- Respond to customer inquiries courteously and professionally
- Offer solutions that address customer questions and needs
- Follow up with customers to support their needs
- Promote loyalty through exceptional customer support
- Review and follow up on daily order reports
Requirements:
- Team-oriented approach to customer service
- High school diploma or equivalent
- Exceptional written and verbal communication skills
- Ability to multitask and maintain organization
- Computer and Microsoft Office proficiency
Bring organized customer support, communication, and follow-up skills to The Brick's Customer Service Associate team.
Customer Service Associate The Brick employer: Leon's Furniture Limited
At Leon’s, we pride ourselves on being a supportive and dynamic employer that values hard work and dedication. Our comprehensive employee benefits, extensive training programs, and clear pathways for career advancement make us an excellent choice for those looking to grow in the retail industry. Join our diverse team and be part of a well-respected Canadian company that has been serving customers for over 110 years, where your success story can unfold alongside ours.
