Lead customer service and optical operations full-time at LensCrafters, using state licensure, product knowledge, and precise eyewear expertise.
The Licensed Team Lead supports store success through retail service and key optical processes. You will assist selections, recommend lens choices, adjust eyewear, and deliver accurate digital measurements. When applicable, you will also support lab operations, product knowledge, and safe work practices.
Key Responsibilities:
- Ensure LensCrafters teams deliver unsurpassed customer service
- Assist selections and recommend products based on customer needs
- Serve as a responsible alternate store key holder
- Perform optical adjustments, repairs, dispensing, and digital measurements
- Maintain lab tools, systems, and finished eyewear standards
Requirements:
- Current and valid state Opticianry license
- High school diploma or GED
- Strong optical and retail experience
- Knowledge of optical theory, merchandise, and lens options
- Leadership, training, communication, and problem-solving experience
Apply optical licensure, customer service, and leadership skills to support LensCrafters patients, customers, and store operations.
Licensed Optical Team Lead in London employer: LensCrafters
LensCrafters is an exceptional employer that fosters a dynamic and supportive work environment in Sudbury, ON. With a strong emphasis on employee growth through comprehensive training programs and a commitment to customer service excellence, team members are empowered to thrive both personally and professionally. The company offers competitive benefits, including health care and retirement savings, ensuring that employees feel valued and motivated to contribute to the success of the store.
