Lead exceptional optical customer service at LensCrafters while applying product knowledge, sales skills, and accurate retail execution for customers and patients.
The Team Lead supports store success through customer service and key optical processes. You will assist selections, recommend products, support sales associates, and serve as an alternate key holder. Where applicable, you will also support lab operations and eyewear quality.
Key Responsibilities:
- Ensure the team delivers unsurpassed customer service
- Assist customers with selections and product recommendations
- Support sales associates through accurate execution and product knowledge
- Serve as a responsible alternate store key holder
- Ensure finished eyewear meets optical standards and customer requirements
Requirements:
- High school diploma or GED
- Strong optical and retail experience
- Knowledge of current optical theory and merchandise
- Strong communication, listening, and interpersonal skills
- Leadership, training, sales, and problem-solving experience
Bring optical expertise, customer service, and leadership skills to help LensCrafters deliver exceptional eyewear experiences.
LensCrafters Optical Team Lead in Burlington employer: LensCrafters
LensCrafters is an exceptional employer that fosters a dynamic and supportive work environment in Sudbury, ON. With a strong emphasis on employee growth through comprehensive training programs and a commitment to customer service excellence, team members are empowered to thrive both personally and professionally. The company offers competitive benefits, including health care and retirement savings, ensuring that employees feel valued and motivated to contribute to the success of the store.
