Serve Oshawa customers through lending expertise, consultative sales, and personalized financial guidance at LendDirect's onsite location.
As a Financial Service Representative, you will support new and existing customers throughout the loan process. You will explain financial products, identify suitable opportunities, manage calls, and assist with past-due accounts. Hands-on training and one-on-one mentoring support skill development.
Key Responsibilities:
- Guide customers through loan processes with professional support
- Educate customers about financial products and services
- Identify upselling and cross-selling opportunities through consultations
- Manage inbound and proactive outbound customer calls
- Collaborate on past-due accounts and resolution options
Requirements:
- High School diploma or equivalent required
- Customer service, sales, or consumer finance experience preferred
- Strong verbal and written communication skills
- Ability to solve customer challenges creatively
- Willingness to learn systems and processes
Build customer relationships through loans, sales, financial services, and delinquency support as a LendDirect representative in Oshawa.
