Assistant Food and Beverage Manager

Under the direction of the Director of Food & Beverage, the Food & Beverage Manager is responsible for the day-to-day operation and profitability of assigned venues within Ontario Convention Center. This role oversees front-of-house operations, team leadership, inventory management, service standards, and financial performance while ensuring exceptional guest experiences during all events.

Essential Responsibilities

• Support the Director of Food & Beverage and Food & Beverage Managers in the daily operations of catering, banquet, concessions, and hospitality services at the Ontario Convention Center.
• Assist in supervising Front-of-House (FOH) team members during events, ensuring service standards and operational procedures are followed.
• Coordinate event set-up, service execution, and breakdown to ensure seamless delivery of food and beverage services for conferences, conventions, banquets, and special events.
• Monitor guest satisfaction during events and respond promptly to guest inquiries or concerns to ensure a positive experience.
• Assist in implementing training programs and maintaining service standards aligned with Legends Global brand expectations.
• Support inventory management by tracking product levels, monitoring product handling, and assisting with ordering and receiving as needed.
• Assist in maintaining labor schedules and staffing levels to support operational needs and event requirements.
• Ensure all service areas maintain high standards of cleanliness, sanitation, and compliance with local health and safety regulations.
• Work closely with culinary, sales, and operations teams to ensure proper execution of menus, event timelines, and service expectations.
• Assist with post-event operational reviews, identifying opportunities to improve service efficiency and guest satisfaction.
• Coordinate with facilities and operations teams to ensure equipment and service areas are properly maintained and operational.
• Provide leadership support on the floor during events, leading by example to promote teamwork, professionalism, and high service standards.
• Perform other duties as assigned to support the efficient operation of the Food & Beverage department.

Experience/Training/Education Requirements

• Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred.
• Minimum of three (3) years of venue or related hospitality experience required.
• Progressive supervisory experience required.

License/Certificate

• SERV Safe / Food Handler Certification.

Skills & Competencies

• Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork.
• Ability to work with minimal supervision.
• Ability to interact with all levels of customers and staff including management.
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
• Communicate effectively both verbally and in writing with all staff and vendors.
• Be detail oriented.
• Always present a professional appearance and demeanor during the workday.
• Excellent organizational and planning skills.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and have a passion for delivering exceptional guest service.
• Positive attitude and neat appearance.
• Work ethics encourages strong urgency and quality in a team environment.

Physical and Environmental Requirements

• Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 50 lbs.
• Walking for long distances for more than 50% of workday.
• This position may require work inside or outside of the building, as needed by events.
• Employees may be scheduled to work until 12:00am or later.
• Must be able to pass background checks.
• Employee should use precautions & follow safety guidelines.