Legal Aid BC seeks an Intake Legal Assistant in Victoria, using client intake and empathetic communication to connect people with legal aid services.
This full-time term position runs through April 30, 2027, supporting Family Law and Child Protection services. The role combines administrative legal support, client file management, intake interviews, and eligibility assessment. It also involves legal information, referrals, scheduling, and database work.
Key Responsibilities:
- Provide front-line legal aid intake services in person and by telephone
- Assess legal aid eligibility, coverage, urgency, and suitability
- Open, maintain, process, and close client case files
- Provide legal information and refer clients to resources
- Coordinate appointments, contracts, referrals, and shared calendars
Requirements:
- Grade 12 plus completed legal administration courses or program
- Completed courses in Law, Sociology, or related disciplines
- At least five years' administration experience in a law environment
- At least one year of intake experience
- Intermediate Microsoft Office Suite and database knowledge
Bring intake expertise, sound judgment, and respectful communication to Legal Aid BC's Victoria legal services team.
Legal Intake Assistant Victoria employer: Legal Aid BC
Legal Aid BC is an exceptional employer located in Vancouver, dedicated to fostering a supportive and inclusive work culture that prioritizes Truth and Reconciliation, Equity, Diversity, and Inclusion. Employees benefit from a comprehensive benefits package, generous vacation time, and opportunities for professional growth, all while contributing to meaningful work that aids individuals in legal distress. With a commitment to employee wellness and a flexible work environment, Legal Aid BC stands out as a rewarding place to build a career.
