Procurement System Specialist

Ledcor is hiring a Procurement Solutions Specialist to serve as our internal Coupa subject matter expert across the end-to-end procurement lifecycle. Reporting to the Director, Procurement Systems & Process, you will be responsible for designing, configuring, optimizing, and sustaining the Coupa platform—bridging Procurement, Finance, IS, and the business to ensure a scalable, compliant, and user-centric solution. You will require deep functional knowledge of Procure-to-Pay (P2P) and Source-to-Contract (S2C) processes, hands-on Coupa configuration and integration experience, and the ability to translate complex business needs into well-governed system solutions.

If you are the person your team turns to when something breaks—and when something needs to be built better—this role is for you.

Essential Responsibilities

• Serve as the internal Coupa technical subject matter specialist across modules including Procurement, Invoicing, Supplier Information Management (SIM), Sourcing, Contracts (CLM), and Analytics.
• Monitor platform health, user adoption, and performance metrics to proactively identify and implement continuous improvement initiatives.
• Advise on complex system and integration issues, performing root-cause analysis and driving permanent fixes.
• Lead master data alignment across chart of accounts, suppliers, contracts, and commodities to ensure data quality across procurement and finance systems.
• Deliver scalable Coupa configurations aligned with best practices, enterprise architecture standards, and business requirements.
• Lead Coupa implementations, enhancements, and rollouts including configuration, SIT/UAT, issue resolution, and go-live and hypercare support.
• Stay current on Coupa developments, influence Coupa's roadmap through engagement with their teams, and lead quarterly release impact assessments, regression testing, and feature enablement.
• Partner closely with Procurement, Finance, AP, Supply Chain, and business stakeholders to optimize sourcing, buying, invoicing, and supplier management processes.
• Maintain configuration documentation, process flows, and support work instructions to enable long-term platform sustainability.
• Provide day-to-day guidance and oversight to a Systems & Process Analyst (P3).

Qualifications

• Bachelor's degree in Business or a related field; Master's degree in Procurement, Supply Chain, Finance, or IS is an asset.
• 6+ years of eProcurement system experience, with hands‑on Coupa sustainment and/or implementation experience strongly preferred.
• Experience in construction or industrial‑based industries is a strong asset.
• Coupa Core Implementation Specialist Certification preferred.
• Experience working with ERP integrations and cross‑functional enterprise environments.
• Strong Excel and data analysis skills; experience with Power BI, Tableau, or similar reporting tools is an asset.
• Excellent problem‑solving and analytical skills with the ability to navigate ambiguity and apply sound business judgment.
• Proven ability to build and manage relationships with internal stakeholders, suppliers, and external partners.
• Supply Chain Canada or APICS membership/certification is an asset.

Work Environment

• Hybrid work environment.
• Occasional travel may be required.