At a Glance
- Tasks: Lead a team to elevate Ledcor's ServiceNow practice and ensure top-notch service delivery.
- Company: Join Ledcor, a leader in innovative solutions and collaborative teamwork.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Exciting opportunity to shape the future of our ServiceNow practice.
- Why this job: Make a real impact by leading a talented team and modernizing the ServiceNow platform.
- Qualifications: Bachelor's degree in Computer Science and 5+ years of leadership experience.
The predicted salary is between 121500 - 148500 $ per year.
Elevate Ledcor's Service Now practice as the Service Now Team Leader. Manage technical teams while ensuring governance, roadmap planning, and high service delivery standards.
In this critical role, you will leverage your deep understanding of Service Now to lead a team committed to excellence.
You'll oversee platform modernization strategies and establish service metrics to drive business results.
Collaboration with stakeholders and ongoing performance management are central to achieving our goals and enhancing platform utility.
Key
Responsibilities
- Manage a team of Service Now professionals in a high-performance environment
- Monitor and report on service delivery performance metrics
- Own the Service Now platform roadmap and capability maturity
- Review solution designs and maintain platform integrity
- Build relationships with business leaders to address emerging needs
Requirements
- Bachelor's degree in Computer Science or equivalent
- 5+ years of experience leading technical teams
- Extensive background with Service Now platform capabilities
- Experience with process design and optimization
- Strong communication and teamwork skills
Bring your leadership and Service Now expertise to enhance our practice at Ledcor. #J-18808-Ljbffr
ServiceNow Team Leader in Calgary employer: Ledcor
Ledcor is an exceptional employer that values safety, quality, and teamwork in the construction industry. Located in Toronto, we offer a dynamic work culture that fosters professional growth through mentorship and collaboration, ensuring our employees are equipped to excel in their careers. With a commitment to health and safety compliance, we provide a supportive environment where your contributions directly impact project success and team morale.
