As a System Support Analyst at Ledcor, you'll ensure smooth operation of end-user devices, providing both on-site and remote support. Your technical expertise will play a vital role in troubleshooting and configuration.
In this in-office role, you will handle various technical responsibilities, including software installation, device configuration, and support for laptops, mobile devices, printers, and networks. Strong analytical skills are essential to solve complex hardware and software issues effectively. You'll work closely with both internal resources and key stakeholders to deliver exceptional customer service in your troubleshooting efforts.
Key Responsibilities:
- Install and configure end-user devices and applications
- Troubleshoot hardware and software issues efficiently
- Provide ongoing support for network infrastructure
- Collaborate with technical teams and vendors as needed
- Ensure IT security principles are adhered to in operations
Requirements:
- 5+ years of experience in a similar support role
- Technical diploma in Computer Science required
- Strong knowledge of cloud applications and services
- Proficiency with Windows, Android, and iOS systems
- Excellent communication skills for effective user guidance
Leverage your technical skills and join Ledcor's commitment to effective system support and exceptional service.
System Support Analyst at Ledcor in Ottawa employer: Ledcor Group
Ledcor is an exceptional employer that prioritizes safety, efficiency, and leadership in the construction industry. With a strong commitment to employee growth, Ledcor offers comprehensive training programs and mentorship opportunities, fostering a collaborative work culture that values each team member's contributions. Working in Ontario, you'll be part of a dynamic team dedicated to shaping the future of infrastructure while enjoying the benefits of a supportive environment and a focus on quality and innovation.
