At a Glance
- Tasks: Lead a team to enhance ServiceNow practices and drive operational effectiveness.
- Company: Join Ledcor, a leader in innovative service solutions.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a high-performance culture focused on continuous improvement.
- Why this job: Make a real impact by driving strategic growth in a pivotal role.
- Qualifications: 5+ years managing technical teams and strong leadership skills required.
The predicted salary is between 126000 - 154000 $ per year.
Step into a pivotal role as a Service Now Manager at Ledcor, overseeing the Service Now practice within the Enterprise Service Enablement portfolio.
Lead a team, ensuring platform growth and performance.
Ledcor is on the hunt for a Service Now Manager to enhance its operational effectiveness.
The ideal candidate will expertly manage a distributed team while providing architectural guidance and overseeing service delivery performance.
Successfully blending strategic initiatives with operational tasks is crucial for fostering continuous improvement and stakeholder satisfaction.
Key
Responsibilities
- Foster a high-performance culture among Service Now professionals
- Track key service metrics and delivery outcomes
- Own the Service Now roadmap and feature adoption
- Support platform modernization and capability enhancements
- Ensure best practice alignment in solution designs
Requirements
- 5+ years managing technical teams impacting service maturity
- 5 - 10+ years with Service Now capabilities including Service Portal
- Strong leadership, coaching, and stakeholder engagement skills
- Service Now certifications and ITIL v4 Foundation preferred
- Understanding of enterprise architecture principles
Lead the evolution of Service Now at Ledcor by driving strategic growth and delivering successful platform solutions. #J-18808-Ljbffr
ServiceNow Manager in Kelowna employer: Ledcor Group
Ledcor is an exceptional employer that prioritizes safety, efficiency, and leadership in the construction industry. With a strong commitment to employee growth, Ledcor offers comprehensive training programs and mentorship opportunities, fostering a collaborative work culture that values each team member's contributions. Working in Ontario, you'll be part of a dynamic team dedicated to shaping the future of infrastructure while enjoying the benefits of a supportive environment and a focus on quality and innovation.
