Patient service and administrative coordination define this role at Groupe Forget, Audioprosthetists, supporting professionals and patients every day. Work details are not specified.
As an administrative anchor, you will welcome patients, answer telephone questions, organize appointments, and prepare files. You will also process payments, manage correspondence, and support inventory activities. The position serves a hearing healthcare network focused on patients' well-being and satisfaction.
Key Responsibilities:
- Welcome patients warmly at reception
- Answer patient telephone questions clearly and courteously
- Manage appointments and professionals' agendas efficiently
- Prepare patient files for professionals
- Process payments and finalize sales reports
Requirements:
- Vocational or CEGEP Administration diploma
- At least two years of relevant experience
- Bilingual spoken and written communication is an asset
- Command of Outlook, Word, and Excel
- Knowledge of electronic medical record management
Bring patient service, administrative organization, and payment processing skills to Groupe Forget's hearing healthcare professionals and patients.
Patient Services Administrative Coordinator in Saint-Jérôme employer: Le Groupe Forget
Le Groupe Forget is dedicated to providing exceptional customer service to patients with hearing impairments, emphasizing their well-being and satisfaction. The company fosters a collaborative work environment where employees can grow professionally while making a meaningful impact on patients' lives. They actively encourage applications from underrepresented groups, promoting diversity and inclusion within the workplace.
