Supervisor, Retail Security in Toronto

Supervisor, Retail Security in Toronto

Toronto Full-Time 66671 - 113578 $ / year (est.) On-site
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At a Glance

  • Tasks: Supervise security teams and ensure safety at LCBO retail stores.
  • Company: Join the LCBO, a leader in retail security and community support.
  • Benefits: Competitive salary, pension plan, employee discounts, and wellness programs.
  • Other info: Dynamic work environment with opportunities for professional development.
  • Why this job: Make a real impact on safety while growing your career in security.
  • Qualifications: 5+ years in security, post-secondary education in related fields preferred.

The predicted salary is between 66671 - 113578 $ per year.

Reporting to the Manager, Retail Security Resource Protection, you will ensure the security and safety of LCBO retail stores, staff, and property by supervising a team of LCBO Resource Protection members and contract security personnel. You will also assist with crisis support, investigating criminal activity, and mitigating corporate risk.

If you are a dedicated security professional, come join the LCBO and help ensure the safety of our retail stores and staff!

About the Role

  • Oversee the Retail contract security program and ensure compliance.
  • Investigate security incidents and provide risk-reduction recommendations.
  • Manage HQ security systems, access control, and emergency responses.
  • Supervise video evidence review and support the Video Unit Coordinator.
  • Conduct electronic sweeps, manage security installations, and develop safety policies.
  • Validate access requests, review incident reports, and approve security-related payments.
  • Assist in contract security company audits.
  • Visit LCBO Retail Store locations and meet with Retail staff regarding guarding and LCBO equipment concerns.
  • After-hours support may be required.

Required Qualifications

  • Post-Secondary Certificate in Security Administration/Police Foundations or equivalent.
  • Minimum 5 years’ experience in security, preferably in retail or government.
  • Valid First Aid and CPR certification.
  • Experience in retail security and law enforcement.
  • Proficiency in MS Word, Outlook, and security monitoring equipment.
  • Ability to travel throughout Ontario as needed.

Preferred Qualifications

  • Degree in Criminal Justice or related field.
  • Additional certifications like Use of Force, Crisis Management, and CPP designation.
  • Experience in contract management and RFP/Procurement process.
  • Strong communication, administrative, and organizational skills.

We offer a comprehensive suite of benefits including:

  • Access to an Employee & Family Assistance Program.
  • A Defined Benefit Pension.
  • Discounts on products and services via Workperks.

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Supervisor, Retail Security in Toronto employer: LCBO (Liquor Control Board of Ontario)

At LCBO, we pride ourselves on being an excellent employer by fostering a collaborative work culture that values innovation and teamwork. Located in the vibrant city of Toronto, we offer our employees competitive benefits, opportunities for professional growth, and the chance to work on impactful projects that align with our commitment to sustainability and community engagement.

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Contact Details:

LCBO (Liquor Control Board of Ontario) Recruitment Team

We think you need these skills to ace Supervisor, Retail Security in Toronto

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Customer Service
Time Management
Teamwork