Rehab customer service and accurate data entry define this representative role, supporting billing, rentals, invoicing, and client accounts.
The Rehab Customer Service Representative provides administrative and clerical shared service support to the Rehab team. Responsibilities include preparing quotes and assessments, coordinating rental requests, and consulting with clients and clinicians. The position also supports accounts receivable, customer calls, and service scheduling.
Key Responsibilities:
- Coordinate rental requests and manage rental inventory
- Schedule service technicians and process transfers
- Manage incoming phone calls from clients
- Create invoices and research product SKUs
- Prepare quotes and consult with clients and clinicians
Requirements:
- High school diploma
- Knowledge of rehabilitation products
- Industry knowledge of billing procedures
- Ability to use keyboard and mouse for extended periods
- Ability to lift up to 22 pounds; travel may be required
Support rehabilitation services through customer care, billing accuracy, rental coordination, and organized administrative service delivery.
Rehab Customer Service Representative in St. John's employer: Lawtons
En tant qu'employeur, notre bureau de poste offre un environnement de travail dynamique et inclusif où chaque employé est valorisé. Nous nous engageons à fournir des opportunités de croissance professionnelle et à encourager un service à la clientèle exceptionnel, tout en respectant les normes de sécurité et de précision. Rejoindre notre équipe, c'est faire partie d'une communauté qui se consacre à l'excellence et au bien-être de ses employés et clients.
