At a Glance
- Tasks: Lead a team to enhance customer experiences and manage store operations.
- Company: Join a dynamic retail environment focused on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Be part of a supportive team that values engagement and excellence.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: High school diploma and 1 year of supervisory experience required.
The predicted salary is between 36000 - 44000 $ per year.
Enhance customer experiences as a Customer Service Supervisor at our Front Store.
You'll lead a dedicated team, providing top-notch service while managing operations and administration.
In this supervisory role, you'll ensure that customers receive an exceptional service experience by coaching and developing staff members.
Key responsibilities include managing schedules, overseeing recruitment, and handling payroll and administrative functions.
Your leadership will contribute to a culture of engagement and excellence, as you create an inviting shopping atmosphere.
Key Responsibilities
- Supervise and coach Customer Service Associates
- Manage hiring and onboarding processes
- Resolve customer issues efficiently
- Ensure adherence to all company policies
- Perform payroll and cash balancing duties
Requirements
- High school diploma required
- 1 year of supervisory experience
- Strong communication skills in both oral and written forms
- Knowledge of Front Store operations
- Proficiency in SAP and POS systems
Shape customer satisfaction and team performance as our Front Store's Supervisor of Customer Service.
Customer Service Supervisor Front Store in Saint John employer: Lawtons
En tant qu'employeur, notre bureau de poste offre un environnement de travail dynamique et inclusif où chaque employé est valorisé. Nous nous engageons à fournir des opportunités de croissance professionnelle et à encourager un service à la clientèle exceptionnel, tout en respectant les normes de sécurité et de précision. Rejoindre notre équipe, c'est faire partie d'une communauté qui se consacre à l'excellence et au bien-être de ses employés et clients.
