LawDepot is seeking a Customer Support Lead to elevate our customer experience and strengthen our growing team. You will lead QA, coaching, and training initiatives while managing Notary Support operations and scheduling. Hybrid work from our Edmonton office is available, with a 37.5-hour work week.
You will drive continuous improvement, coach agents, and partner with leadership to innovate and enhance service delivery across channels.
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Customer Support Lead: Training, QA & Notary Ops (Hybrid) in Edmonton employer: LawDepot
At LawDepot, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in Edmonton. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages creativity and teamwork. Join us to make a meaningful impact while enjoying the benefits of a dynamic hybrid work setting and a focus on enhancing customer experiences.
