LCM Informatique is hiring a Training Specialist to support and train users on dealership software in the powersports industry. This full-time role will engage with clients both online and on-site.
As a Training Specialist, you will be essential in assisting clients with their understanding of the software. You will provide training, onboarding support, and troubleshooting assistance to ensure their success. A background in related fields such as RV or automotive will be beneficial.
Key Responsibilities:
- Offer customer support via email, phone, and web meetings
- Conduct comprehensive training for clients on the software
- Facilitate onboarding and transition to go-live
- Ensure user comprehension and satisfaction with the software
- Build rapport with customers throughout the training process
Requirements:
- Experience with LAUTOPAK, NEWGEN2.0, or LARS software
- Knowledge gained from sales, service, or parts roles
- Must be bilingual in English and French
- Available for full-time hours, Monday to Friday
- Excellent communication and interpersonal skills
Bring your expertise in training and customer engagement to enrich LCM Informatique's software experience for clients.
LCM Informatique Training Specialist in Laval employer: Lautopak
Logiciels Lautopak Inc. is an exceptional employer located in Laval, offering a vibrant work culture that prioritizes employee growth and development. As a Bilingual Powersports Software Trainer, you'll enjoy competitive compensation, comprehensive group insurance, and the opportunity to make a meaningful impact by supporting clients across Canada in the powersports and automotive industries.
