A leading educational institution in Burnaby is seeking a Customer Experience Manager to oversee customer interactions and ensure exceptional service. The role involves managing a team, developing performance metrics, and enhancing customer satisfaction. Candidates should have 4+ years of experience in a customer experience role, preferably in plumbing or HVAC, with strong communication, organizational, and problem-solving skills. A valid driving license is required. This position also involves recruitment and coaching responsibilities. #J-18808-Ljbffr
Customer Experience & Operations Leader in Burnaby employer: Lambert Plumbing & Heating, LTD
At Lambert Heating, Plumbing & Air, we are dedicated to fostering a collaborative and innovative work environment where every team member can thrive. As a Warehouse Manager in Burnaby, you will benefit from a competitive salary, comprehensive benefits including RRSP matching, and ample opportunities for professional growth. Join us in our commitment to operational excellence and employee development, while enjoying a vibrant workplace culture that celebrates diversity and teamwork.
Contact Details:
Lambert Plumbing & Heating, LTD Recruitment Team
