Quality Supervisor in Ingleside

Welcome to Lactalis Canada! We're proud to be Canada's #1 branded dairy company and to be consistently recognized as one of the country's top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada's favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia.

About the opportunity: The Quality Supervisor is responsible for supervising the operations of the Quality lab including Technicians, lab procedures, documentation control, and the maintenance of lab equipment while ensuring adherence to good laboratory operating procedures.

The attributes we are looking for:

• Ensure timely and accurate testing of ingredients and finished products to achieve compliance with product specifications and support on-going efficiency of manufacturing.
• Provide guidance and supervision to lab employees, production employees and peers to ensure Laboratory programs and methodology are within regulatory and corporate requirements to maintain food safety and product quality.
• Provide leadership to improve health and safety performance by being a role model in safety and demonstrating due diligence through applying the corporate health & safety program elements.
• Where necessary, take corrective action to address unsafe situations and employee behaviours, uphold Parmalat's cardinal and other safety rules and procedures.
• Provide leadership and supervision to employees by providing work direction, performance feedback, and recommendations for training and development.
• Promote a positive labour management relationship and ensure compliance with the Company's corporate and legal obligations under the Collective Agreement.
• Ensure that all internal and external food quality audits are completed with acceptable pass levels and review all recommendations to ensure that the corrective actions are completed within the specified time period.
• Ensure that all corporate quality measures in the plant are monitored (e.g. HACCP, GMP and Sanitation) by maintaining the plants PQMS systems and by conducting regular plant audits.
• Reinforce the quality control function by promoting awareness of and adherence to quality control/assurance and product safety standards/principles/practices.
• Develop, enhance and verify the lab standard operating specifications (SOP’s) documents and forms.
• Ensure lab employees complete testing, tasks and documentation requirements in accordance with SOP.
• Assist in the improvement of existing products and of the development of new products by reviewing product formulations, product and ingredient specifications, label compliance, packaging approval, SOP’s and Process flows.
• Participate in the development of new or existing products and the introduction of new technology by performing evaluations, on-site inspections and validations.
• Ensure that all quality programs, systems and compliance meet or exceed corporate and legislated specifications.
• Support adherence to departmental budget through on-going monitoring of departmental spending.
• Implement comprehensive lab equipment, maintenance and calibration program and routinely verify the accurate functioning of the equipment.
• Assist the Quality Manager to monitor and maintain, in combination with the production department, the cleaning and sanitation programs.

What you will bring:

• Bachelor degree in Dairy or Food Science or an equivalent combination of relevant education and experience.
• Three (3) years' experience in Quality Control/Assurance, preferably in dairy manufacturing.
• Knowledge of Quality Assurances programs such as GMP, HACCP and ISO.
• Strong team facilitation/leadership skills with a commitment to team development.
• Strong interpersonal, and communication skills (verbal and written).
• Leadership / team facilitation skills.
• Analytical, problem solving, and decision-making skills.
• Proficient with standard office computer technology such as Lotus Notes and Microsoft Office products, as well as business systems such as SAP.

What Lactalis will offer: Lactalis Canada believes in rewarding its people with a comprehensive benefits package and perks including a Performance-Based Bonus System, 4 Weeks of Vacation, a Pension Program with an Employer Match at 100% of up to 6%, Tuition reimbursement plan of up to $3,000/year, a Volunteer Day to give back to your community, Learning and Development opportunities, and a commitment to internal career advancement.

This job description is intended to summarize the overall level of responsibility of the job and is not an exhaustive list of all the duties performed.

Our ESG commitment: Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders to have a positive impact on the wellbeing of our communities and the planet through all that we do.

Our commitment to DEI: Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves.

If you require accommodation due to a disability, please inform our Talent Acquisition team - confidentiality will be maintained.

We believe in pay transparency and equity. The posted salary reflects our current compensation framework. Salary range: $70,100.00 and $87,600.00, commensurate with qualifications and experience.