At a Glance
- Tasks: Lead the Customer Care team and enhance customer relationships in air logistics.
- Company: Join Kuehne+Nagel, a leader in logistics with a focus on growth.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to grow in a supportive and accountable culture.
- Why this job: Make a real impact by driving customer engagement and operational success.
- Qualifications: Experience in air freight and strong customer engagement skills.
The predicted salary is between 66150 - 80850 $ per year.
Elevate your career with Kuehne+Nagel as a Customer Care Manager in Western Canada. This role merges air logistics with strong customer engagement to drive commercial growth.
Kuehne+Nagel is seeking a Customer Care Manager for its Western Canada Air Logistics team.
The ideal candidate is driven to enhance customer relationships, optimize operational processes, and identify growth opportunities within a diverse portfolio.
You will take charge of customer retention, operational excellence, and lead a culture of accountability across your team.
Key
Responsibilities
- Lead the Western Canada Customer Care team effectively
- Manage a diverse customer portfolio for engagement
- Build executive-level relationships and trust with customers
- Identify recovery tactics for lost business
- Partner with internal teams to execute growth strategies
Requirements
- Experience in air freight or freight forwarding
- Strong customer-facing and commercial engagement skills
- Track record of solving problems and achieving results
- Leadership experience is preferred but not necessary
- Self-starter with a resilient and accountable approach
Contribute to a customer-focused environment while driving growth and operational success at Kuehne+Nagel. #J-18808-Ljbffr
Customer Care Manager, Air Logistics in Richmond employer: Kuehne Nagel
Kuehne+Nagel is an exceptional employer located in Mississauga, ON, offering a dynamic global work environment that prioritizes employee growth and development. With a strong commitment to operational excellence and a culture that fosters safety and quality, employees are empowered to lead high-performing teams and drive continuous improvement initiatives. The company provides competitive compensation, comprehensive benefits, and opportunities for career mobility, making it a rewarding place to build a meaningful career in logistics.
