Contract Logistics Local Quality Manager – Montréal-Nord

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

The Local QSHE Manager (LQM) oversees implementation and continuous improvement of Kuehne + Nagel’s Integrated Management System across assigned business units. The role ensures compliance with Quality, Safety, Health, Environmental, Security, and Dangerous Goods regulations, meeting internal and external requirements. It includes managing DG risks, ensuring audit readiness, and supporting regulatory compliance. The LQM acts as a governance lead and business partner, influencing operations without direct authority.

• Lead Management Reviews, align Global/Regional/National/Client objectives, and track performance and action plans to drive continuous improvement.
• Implement, maintain, and improve the Integrated Management System (IMS) across Quality, Security, Health & Safety, Environmental, and Dangerous Goods programs while ensuring compliance with KN standards and regulatory requirements (e.g., ISO, GxP).
• Monitor IMS effectiveness through KPIs, audits, TIPs, CAPAs, management reviews, and continuous improvement initiatives.
• Oversee the Quality Management System (QMS), including document control (KNDocs), SOPs, work instructions, forms, training matrices, record retention, traceability, and supplier qualification.
• Manage CAPA and TIP programs, conduct root cause analysis, investigate complaints, quality events, and non-conformances, and ensure timely closure of corrective actions.
• Support and maintain audit readiness for internal, customer, regulatory, and KNChain certifications (e.g., PharmaChain, SecureChain), including follow‑up and closure of audit findings.
• Ensure compliance with the KN Canada Dangerous Goods (DG) Program and Transport Canada requirements, including governance, risk assessments, documentation, inventory control, reporting, training, and restricted DG approvals.
• Lead Health, Safety, and Environmental programs by overseeing JHSC activities, inspections, JSAs, incident investigations, corrective actions, emergency preparedness, risk assessments, sustainability initiatives, compliance reporting, and spill drills.
• Maintain enterprise risk management and business continuity processes, including risk assessments across QSHE and Operations, Business Continuity Plan (BCP) updates, and annual testing.
• Govern site QSHE systems and documentation by maintaining compliant, audit‑ready KNDocs records, overseeing security controls, DG compliance, environmental reporting, and ensuring roles, responsibilities, training, and compliance requirements are effectively managed.

If you require accommodation during the recruitment/interview process, please let us know and we will work with you.

What we would like you to bring:

• University or college degree in Occupational Health, Environmental Science, or Safety Engineering.
• 3+ years of progressive QSHE (Quality, Security, Health & Safety, Dangerous Goods, Environmental) experience, preferably in logistics, distribution, or regulated industries.
• 3+ years of experience in a logistics distribution facility.
• Working knowledge of ISO standards (ISO 9001, ISO 14001, ISO 45001, and EN9100 as applicable), including Integrated Management System (IMS) principles and audit requirements.
• Knowledge of applicable regulatory frameworks, including GxP and Transportation of Dangerous Goods (TDG) regulations.
• Strong understanding of Dangerous Goods (DG) classification, storage, handling, and risk management, including awareness of National Fire Code requirements.
• Familiarity with DG-related systems (e.g., SDS platforms, DG data tools) is an asset.
• Knowledge of QSHE systems and tools, including incident reporting, security reporting, and training systems.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Proficiency in French and English (English‑speaking clients).

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in Canada on a full‑time basis without the need for current or future employer sponsorship.

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.