Coordinate avionics returns at Kontron Canada, managing RMA cases, repair flows, and stakeholder communication across regulated operations. French and English are required.
Reporting to the RMA Director, the RMA Coordinator manages the complete avionics material return lifecycle. The position connects customers, shop floor, quality, engineering, and customer service teams. It supports compliant execution aligned with contractual and regulatory commitments.
Key Responsibilities:
- Coordinate avionics RMA cases from opening through closure
- Monitor status, bottlenecks, priorities, delays, and WIP daily
- Prioritize cases with shop floor and functional teams
- Communicate with customers and internal stakeholders
- Track KPIs and escalate critical cases
Requirements:
- Technical bachelor's degree or technician diploma with relevant experience
- Experience in planning, RMA coordination, avionics operations, or MRO
- Knowledge of repair flows, traceability, and quality documentation
- ERP/MRP and Microsoft Office experience
- Fluent spoken and written French and English
Apply your coordination, prioritization, and compliance expertise to avionics RMA operations serving Kontron Canada's international customers.
Avionics RMA Coordination Specialist in Boisbriand employer: Kontron Europe
Kontron Canada is an exceptional employer that offers a dynamic work environment at the forefront of avionics and technology. With a competitive salary, generous vacation policy, comprehensive benefits including telemedicine, and a strong focus on employee development, Kontron fosters a culture of innovation and collaboration. Employees enjoy a modern workspace equipped with cutting-edge technology, along with opportunities for professional growth and a healthy work-life balance.
