Managed Print Services leadership meets client relationship expertise at Konica Minolta, focused on customer satisfaction, retention, and profitable account growth.
The Client Delivery Manager oversees assigned accounts and their output environments. This position manages contractual obligations, eligible revenue, margin objectives, and client relationships. It also coordinates sales, service, and subject matter experts while developing solutions aligned with customer priorities and business needs.
Key Responsibilities:
- Manage assigned customer output environments and operations
- Build strategic account plans with Sales teams
- Develop trusted relationships with senior operational and C-level contacts
- Identify incremental revenue and professional services opportunities
- Coordinate Konica Minolta resources around client strategies
Requirements:
- Six years business operations experience in an IT-related field
- University degree or six years relevant work experience
- Experience engaging senior executives and geographically dispersed teams
- Strong communication, presentation, analytical, and procedural skills
- Proficiency in Microsoft Office, Excel, Word, and PowerPoint
Apply client delivery, technology solutions, and account management expertise to strengthen Konica Minolta customer relationships and retention.
Managed Print Services Client Manager in Ottawa employer: Konica Minolta Business Solutions U.S.A., Inc.
Rejoindre notre entreprise de solutions d'impression, c'est intégrer une équipe dynamique où l'innovation et le service client sont au cœur de nos valeurs. Nous offrons un environnement de travail collaboratif, des opportunités de formation continue pour favoriser votre développement professionnel, ainsi qu'un salaire compétitif qui reconnaît votre expertise. Située au Canada, notre culture d'entreprise valorise l'autonomie et la flexibilité, vous permettant de briller dans votre rôle de Technicien de Service sur le Terrain.
Contact Details:
Konica Minolta Business Solutions U.S.A., Inc. Recruitment Team
