Coordinate industrial service delivery in Winnipeg through scheduling, dispatching, and strong customer communication. Support timely equipment repairs and upgrades across your assigned territory.
As a Service Operations coordinator at Konecranes, you will manage service requests through the company system. Schedule field operatives, maintain updated planning information, and communicate with customers, managers, and internal stakeholders. The work also includes invoicing preparation, materials tracking, rentals, subcontracted services, and emergency breakdown response.
Key Responsibilities:
- Generate service requests and attach pertinent documentation
- Schedule service work and emergency breakdown responses
- Maintain Siebel Planning Board and communicate schedule updates
- Arrange materials, rental equipment, and subcontracted services
- Review completed work, charge lines, and invoicing details
Requirements:
- Bachelor's degree preferred; equivalent experience and training considered
- Minimum seven years' industrial service or dispatching experience preferred
- Customer-oriented approach with excellent communication and people skills
- Ability to prioritize and multitask in service environments
- Very strong systems and PC skills
Bring industrial service coordination, dispatching, systems expertise, and customer communication to Konecranes operations in Winnipeg.
Industrial Service Dispatch Coordinator in Winnipeg employer: Konecranes
Konecranes is an exceptional employer located in Winnipeg, MB, offering a dynamic work environment where safety and productivity are paramount. With comprehensive benefits including RRSP matching, paid holidays, and robust learning development programs, employees are encouraged to grow their careers while being part of a diverse and inclusive culture that values every individual's contribution. Join a team that is passionate about delivering top-notch service and making a meaningful impact in the material handling industry.
