Technical Writer

The Technical Writer is responsible for independently developing, maintaining, and publishing complete technical publications supporting KMT Hard Rock equipment. This role produces structured technical documentation that enables safe installation, operation, maintenance, and repair of equipment across global aftermarket environments. This role ensures documentation is technically accurate, clearly structured, compliant with KMT standards, and aligned with product release schedules and engineering change activities. Through effective collaboration with engineering, production, and service teams, this role contributes directly to technician efficiency, equipment uptime, regulatory compliance, and overall aftermarket performance.

Key Job Responsibilities

• Independently develop and maintain complete technical publications aligned with engineering inputs and product release timelines.
• Interpret engineering drawings, schematics, and specifications to produce accurate, service-ready documentation.
• Collaborate with engineering, production, and service teams to gather, validate, and clarify technical information.
• Apply structured authoring principles, metadata, and reuse strategies to improve consistency and efficiency.
• Ensure documentation meets standards for clarity, terminology, compliance, and usability.
• Perform thorough self-review to ensure accuracy and readiness prior to peer review.
• Identify and resolve routine documentation inconsistencies and elevate complex issues as needed.
• Coordinate publishing outputs and translation/localization activities.
• Independently prioritize and coordinate assigned deliverables, balancing routine deadlines and dependencies with minimal supervision.
• Recommend improvements to documentation, workflows, and usability.

Qualifications/Requirements

• Technical certification, diploma, degree, or equivalent learning in technical communication, engineering technology, trades, manufacturing, service, quality, or a related technical field.
• Two to five years of progressive experience in technical documentation, structured authoring, technical validation, or cross-functional documentation development within industrial or heavy equipment environments.
• Exposure to mining, heavy equipment, manufacturing, industrial, service, parts, training, or field environments is considered an asset.
• Ability to independently develop complete technical, procedural, or service-oriented documentation from multiple source inputs.
• Strong written, visual, and verbal communication skills to gather information, validate assumptions, and explain technical content clearly.
• Continuous improvement mindset with ability to suggest practical improvements to documentation usability, workflow, or consistency.

Compensation Range

For this role, the annual base compensation range is $70,000 CAD to $85,000 CAD. The final offer will be determined based on several factors, including the candidates' skills, experience, qualifications, and the position location.

Company Benefits

• Competitive wages
• Annual Bonus
• Comprehensive health and insurance benefits package
• Company-sponsored registered pension plan (RPP) and matching program
• Employee and family assistance programs
• Personal wellness allowance
• Paid uniform and personal protective equipment
• Paid vacation time
• Company-supplied tools
• Training and education support
• Employee social engagement activities and benefits

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in.

EEO Statement

Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability or genetic characteristics.